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We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.
Job Responsibility:
Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience
Manage a multi-line phone system, directing calls efficiently and providing accurate information
Handle inbound calls, addressing inquiries and routing them to the appropriate departments
Maintain and organize the front desk area to uphold a tidy and presentable workspace
Support administrative tasks, including scheduling and document preparation
Operate a switchboard system with up to ten phone lines, ensuring seamless communication
Collaborate with team members to assist in tax preparation processes
Ensure timely and accurate communication within the office to support daily operations
Requirements:
Proven experience in receptionist duties, including managing multi-line phone systems
Familiarity with switchboard operations involving up to ten lines
Strong communication skills, both verbal and written, with a focus on customer service
Ability to handle inbound calls professionally and efficiently
Organizational skills to maintain a clean and orderly front desk area
Proficiency in multitasking and prioritizing tasks in a fast-paced environment
Availability to work Monday through Friday during regular office hours
Nice to have:
Previous experience in administrative support or tax preparation is a plus
What we offer:
medical, vision, dental, and life and disability insurance