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Receptionist/ Sales Support Coordinator

United Kingdom, Letchworth Garden City · Job Posted March 05, 2026
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Job Description

Altro are currently looking for a Receptionist to join our Global Customer Care Centre here in Letchworth Garden City. This is a full-time position working Monday to Friday 37.5 hours per week, and will be on a 14 Month Fixed Term Contract. You will be working on our main reception as part of a team of two.

Job Responsibility

  • Greeting and logging all visitors to head office
  • Deliver a wide range of high-quality services to internal and external customers
  • General reception and telephone duties
  • Full back-office mail, telephony, and administrative support
  • Provide standard and bespoke reports for the management team relating to global sales performance, in support of the sales functions, using a variety of existing systems

Requirements

  • Passionate about customer services
  • Strong administration skills
  • Confident in using all Microsoft Office packages
  • Experience within a Customer Service position
  • Ability to prioritise workload, multitask and use own initiative
  • Experience of using CRM systems would be highly advantageous

Nice to have

Experience of using CRM systems

What we offer

  • Holiday entitlement starts at 25 days with option to buy more
  • Defined contribution pension scheme
  • Life assurance scheme from day one
  • Occupational Sick Pay
  • Onsite Occupational Health Service
  • Confidential 24-hour life management and personal support service for you and your family
  • Free eye tests
  • A paid day off each year to take part in volunteering scheme
  • Free car parking at all sites
  • Long service awards
  • Learning and Development - training and development support
  • A variety of social events across the group, including the company Christmas party
  • Advice and support to ease the transition to retirement

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