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Altro are currently looking for a Receptionist to join our Global Customer Care Centre here in Letchworth Garden City. This is a full-time position working Monday to Friday 37.5 hours per week, and will be on a 14 Month Fixed Term Contract. You will be working on our main reception as part of a team of two.
Job Responsibility:
Greeting and logging all visitors to head office
Deliver a wide range of high-quality services to internal and external customers
General reception and telephone duties
Full back-office mail, telephony, and administrative support
Provide standard and bespoke reports for the management team relating to global sales performance, in support of the sales functions, using a variety of existing systems
Requirements:
Passionate about customer services
Strong administration skills
Confident in using all Microsoft Office packages
Experience within a Customer Service position
Ability to prioritise workload, multitask and use own initiative
Experience of using CRM systems would be highly advantageous
Nice to have:
Experience of using CRM systems
What we offer:
Holiday entitlement starts at 25 days with option to buy more
Defined contribution pension scheme
Life assurance scheme from day one
Occupational Sick Pay
Onsite Occupational Health Service
Confidential 24-hour life management and personal support service for you and your family
Free eye tests
A paid day off each year to take part in volunteering scheme
Free car parking at all sites
Long service awards
Learning and Development - training and development support
A variety of social events across the group, including the company Christmas party
Advice and support to ease the transition to retirement