Receptionist/Office Coordinator Job at Engage Cleveland (Valley View, Cleveland, Ohio)

Receptionist/Office Coordinator

Engage Cleveland

Location:
United States , Valley View, Cleveland, Ohio

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role is vital to our company’s culture and success. You are often the first voice and face of our company—whether by phone, email, or in person—so you set the tone for the experience others have with us. Whether you’re welcoming a building visitor, juggling multiple phone lines, or managing several tasks at the same time, you still maintain your innate ability to make others feel seen, heard, and cared for. Our ideal candidate is someone who brings warmth, professionalism, and a calm, can-do attitude to even the busiest moments. They thrive on creating great first impressions, love connecting with people, understand that even the small moments are big opportunities to represent a company, and can handle both the chaos and the routine with grace and good humor. Additionally, you will be exposed to different facets of our company in this role as you assist us with various administrative/data entry-type tasks that support our different departments.

Job Responsibility:

Answering/transferring a high volume of calls to the appropriate person or department
Greeting/directing visitors coming into our building
Updating/tracking business data and employee/company contact information
Requesting, updating, and tracking contractor/driver profiles
Ordering and keeping inventory of office supplies
Assistance with mail sorting, sending, receiving, tracking, and scheduling pickups
Supporting other departments with tasks and supplemental projects as time allows

Requirements:

Associate or bachelor’s degree (preferred), high school diploma, or GED
Previous experience in a professional office setting or internship
Exceptional organizational and multi-tasking skills
Ability to work in a collaborative, team environment interacting with customers, terminals, co‑workers, and internal departments
Strong communication skills with ability to recognize/respond to tone
Proficient in Microsoft Office (Excel, Word, Outlook)

Nice to have:

Bilingual English/Spanish a plus

What we offer:

Performance-based bonus plan
Medical, dental, vision, and life insurance
401(k) with company match
Vacation and holiday pay
Paid parental leave

Additional Information:

Job Posted:
March 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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