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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Receptionist/Key Clerk

United Kingdom, Edinburgh 22500.00 - 23500.00 GBP / Year · Job Posted April 11, 2026
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Job Description

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Receptionist/Key Clerk. This is a full-time, permanent position located in our Edinburgh branch. You'll enjoy a standard work week of 35 hours, Monday to Friday from 8.30am to 4.30pm. The salary is £22,500-£23,500 pa.

Job Responsibility

  • Serve as the first point of contact at front-of-house reception, handling a wide range of enquiries from walk-in customers, landlords, tenants, and contractors
  • Oversee the general key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers and contractors
  • Conduct general administrative tasks such as answering incoming calls, responding to emails, managing parking permits, dealing with factors, re-tagging keys and key fobs
  • Office organization and stationery ordering

Requirements

  • Property Management experience is preferable
  • Excellent customer services skills
  • Strong Administration and organisational skills with problem solving ability
  • Strong IT skills, MS Word, Excel
  • Multi-tasker with the ability to prioritise
  • Ability to remain calm under pressure
  • You must have the current legal right to work in the UK

Nice to have

Property Management experience is not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge

What we offer

  • Discounts at over 900 retailers
  • Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Pension
  • Funding for professional qualifications
  • Company socials
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