Receptionist/Key Clerk

• Serve as the first point of contact at front-of-house reception, handling a wide range of enquiries from walk-in customers, landlords, tenants, and contractors
• Oversee the general key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers and contractors
• Conduct general administrative tasks such as answering incoming calls, responding to emails, managing parking permits, dealing with factors, re-tagging keys and key fobs
• Office organization and stationery ordering

• Property Management experience is preferable
• Excellent customer services skills
• Strong Administration and organisational skills with problem solving ability
• Strong IT skills, MS Word, Excel
• Multi-tasker with the ability to prioritise
• Ability to remain calm under pressure
• You must have the current legal right to work in the UK

Property Management experience is not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge

• Discounts at over 900 retailers
• Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
• Employee Assistance Programme offers free counselling support sessions
• Smart Tech Scheme
• Cycle2Work Scheme
• Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
• Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
• Special days and celebrations for length of service
• Pension
• Funding for professional qualifications
• Company socials