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Receptionist - Hire Desk Administrator

United Kingdom, Newtownabbey, Mallusk 27500.00 GBP / Year · Job Posted February 10, 2026
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Job Description

Brook Street Recruitment is working on behalf of our client in Newtownabbey who currently have an excellent opportunity for an experienced Administrator to join and support a growing Rentals Team based in Mallusk. This role offers a fantastic opportunity to contribute to business growth by acting as the first point of contact, while also playing a key role in the coordination of daily hire activities. This position is ideal for an enthusiastic, well-organised individual looking to develop their career within a busy front-office environment.

Job Responsibility

  • Meeting and greeting customers, managing all hire customers on arrival and departure
  • Managing the main switchboard and handling all incoming calls
  • Assisting with and coordinating the hire process
  • Preparing hire documentation
  • Liaising with insurance brokers
  • Processing invoicing and other external charges
  • Working closely with Hire and Operations teams
  • Document scanning and filing

Requirements

  • Minimum of 5 years' experience in an administrative role
  • Strong team player with the ability to work on own initiative
  • Excellent communication and interpersonal skills
  • Professional telephone manner
  • Strong organisational skills with high attention to detail
  • Competent in Microsoft Word and Excel
  • Ability to work effectively under pressure

What we offer

  • BUPA healthcare provided
  • Holidays starting at 30 days per year
  • Life insurance cover at four times annual salary
  • Company pension scheme

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