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We are looking for a welcoming and organized Receptionist/ Front Desk team member to support daily administrative operations in Poway, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a positive first impression, managing communications, and helping outreach and workforce development activities run smoothly. The position combines front desk coverage, scheduling, recordkeeping, and coordination support for events, tours, and community engagement efforts.
Job Responsibility
Greet visitors, answer incoming calls, and respond to email inquiries in a courteous and helpful manner
Manage front desk activities by directing guests, handling routine questions, and scheduling appointments as needed
Support outreach initiatives by helping prepare materials, communications, and documentation for orientations, job fairs, and related events
Coordinate tours of the training facility for individuals and groups, ensuring a positive and informative experience
Maintain organized filing systems by creating, updating, and preparing records for students, instructors, members, and audits
Assist workforce development and leadership staff with special projects, administrative tasks, and event logistics
Work with internal teams and community partners to support recruitment efforts and strengthen engagement across target populations
Help develop and distribute promotional content, including flyers and other outreach materials, in collaboration with marketing support
Provide general administrative assistance using Microsoft Office applications to track information, prepare correspondence, and maintain accurate data
Contribute to on-site and off-site presentations or outreach activities by supporting planning, coordination, and follow-up tasks
Requirements
Experience in reception, front desk, administrative support, or customer service roles
Strong verbal and written communication skills, including clear and courteous phone and email etiquette
Ability to manage inbound and outbound calls while maintaining a courteous and organized approach
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
Accurate data entry skills and attention to detail when maintaining records and documentation
Ability to schedule appointments, coordinate multiple tasks, and manage changing priorities effectively
Comfortable interacting with diverse community members, staff, and external partners in a structured work environment
Strong organizational skills and a proactive attitude toward supporting team operations and special projects
What we offer
medical, vision, dental, and life and disability insurance