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Receptionist/Concierge

United States, Chippewa Falls · Job Posted June 16, 2026
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Job Description

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Job Responsibility

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors and answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members and tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized
  • Organizes and distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off
  • Paid holidays
  • 401(k) plan with company match
  • Employee Assistance Program
  • Accident insurance policies

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