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Receptionist/Business Support Administrator

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360 Resourcing Solutions

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Location:
United Kingdom , Stone, Staffordshire

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Join Our Team as Receptionist/Business Support Administrator at Lucideon Ltd! Are you organised, proactive, and passionate about delivering exceptional service? We’re looking for a Receptionist/Business Support Administrator to join our dedicated team at Lucideon Ltd in Stone, Staffordshire. About the Role As a Receptionist/Business Support Administrator, you’ll play a key role in ensuring smooth day-to-day operations across the business. From welcoming visitors to managing reports and supporting internal teams, your contribution will help us maintain the highest standards of professionalism and efficiency.

Job Responsibility:

  • Greet clients and contractors in a professional and friendly manner upon arrival and departure, ensuring they sign in correctly and comply with Health & Safety requirements at the reception
  • Provide assistance and directions to visitors at the reception, ensuring a smooth handover to their staff contact
  • Prepare and maintain a weekly visitor list to keep teams informed of expected arrivals
  • Answer incoming phone calls promptly and courteously, directing them to the appropriate person or department
  • Arrange taxi bookings when required to support visitors and staff
  • Issue access cards to contractors and maintain accurate security records
  • Take and relay messages accurately via email or other appropriate channels
  • Sort and distribute incoming mail to relevant departments and staff
  • Frank outgoing mail and ensure timely dispatch of standard correspondence
  • Manage courier consignments for UK, EU, and worldwide deliveries, including booking, tracking, and maintaining accurate records
  • Generate paperwork and invoices for colour standards consignments
  • Format reports and attach required documentation accurately and on time
  • Support the team with document preparation, printing, and binding as needed
  • Assist with meeting room bookings, catering arrangements, and refreshments for client visits
  • Contribute to departmental objectives by collaborating with colleagues and supporting process improvements

Requirements:

  • GCSE level (or equivalent) including Maths and English
  • Proficient in Microsoft Office
  • Previous experience in a reception or business support environment
  • Strong communication skills (verbal and written)
  • Excellent organisational skills and attention to detail
  • Professional, friendly, and approachable
  • Ability to work flexibly and remain calm under pressure
  • Team player with a willingness to learn
What we offer:
  • Private Medical Insurance
  • Medical Cash Plan
  • 25 days annual leave plus bank holidays (including Christmas shutdown)
  • Pension scheme (matched up to 5%)
  • Life Assurance (up to four times basic salary)
  • Onsite Mental Health First Aiders

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
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