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Receptionist and Hospitality Assistant

United Kingdom, London Employment contract 36000.00 GBP / Year · Job Posted July 03, 2026
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Job Description

We are on the lookout for a Receptionist and Hospitality Assistant to join our amazing Rapport team, predominantly based near Monument and Liverpool Street stations. You will be working within a prestigious law firm, where guest services are more than just a smile—they are essential to the experience. You will be the face of the company, making sure every guest and partner feels welcomed, valued and looked after with outstanding care, every time. This is a role for someone who brings energy, professionalism, and a warm approach to every interaction. You will be part of a supportive team of 2, where collaboration is second nature, laughter is part of the daily soundtrack, and everyone’s encouraged to bring their best self to work. If you thrive in a positive, people-first environment, we want to hear from you!

Job Responsibility

  • Greet clients and visitors with warmth and professionalism
  • Escort guests to meeting rooms and assist with coats, luggage, and comfort
  • Support with bookings, guest requests, and meeting room coordination
  • Help set up and clear down rooms for meetings and events
  • Provide hospitality support, including catering and event setup
  • Answer phone calls and manage inboxes with clarity and confidence
  • Be a proactive, present member of a high-performing reception team
  • Adopt a flexible and adaptable approach when dealing with ad-hoc duties as required, and/or potential shift/location changes

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Be confident handling multiple requests with calm and grace
  • Enjoy working in a fast-paced environment, managing multiple tasks with ease
  • Show flexibility and pride in supporting both guests and colleagues
  • Bring a bright, positive, can-do attitude to every shift
  • Be a true team player who thrives on collaboration and solutions
  • Feel comfortable engaging with stakeholders at every level

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Complimentary snacks whilst on duty
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for exceptional contributions
  • One paid day off annually to support a cause you’re passionate about

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