Receptionist and Customer Service Representative Job at Robert Half (Minnetonka)

Remote Phone Receptionist / Inbound Sales & Customer Service Representative

We are hiring a remote Phone Receptionist / Inbound Sales & Customer Service Rep...

Location

Philippines , Cebu City

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

Strong phone communication skills
Experience using modern AI tools like ChatGPT or Claude
Outgoing, personable, and comfortable speaking with customers throughout the day
Comfortable with sales conversations and customer follow-up
Comfortable using basic online tools, phone software, email, messaging platforms, included by not limited to Instagram, GMAIL, Shopify
Able to take feedback and improve quickly

Job Responsibility

Answer inbound customer calls professionally and quickly
Create a warm, personal, and trustworthy first impression for every customer
Help customers feel comfortable coming in to sell their luxury handbags, jewelry, gold, diamonds, or watches
Answer questions on business processes and sell on 'Why Us'
Explain the basic process of our business
Book customer appointments with the appropriate team or office
Process returns for our online store
Call back missed calls and inbound leads
Follow up with customers who missed or canceled appointments
Support basic outbound customer follow-up, including appointment reminders and loan payment reminders when needed

What we offer

Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
Allowances
Attendance bonus
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture

Fulltime

Customer Service Representative

We are seeking a candidate with Customer Care experience who can demonstrate pro...

Location

United States , Cerritos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma
Minimum 1 year in an office customer service environment

Job Responsibility

Research and resolve customer inquiries
Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims
Work with sales representatives, accounting, and the shipping department to process customer requests and concerns
Confirm orders, obtain payment information, and documents
Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value
Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention
Manage assigned accounts and review their performance
Provide supervisor/manager with timely updates on order processing, shipping, and back orders
May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks
Participate in tradeshows and showroom set-ups

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

Fulltime

In-Person Customer Service Representative

We are seeking a professional, friendly, and dependable In-Person Customer Servi...

Location

United States , Lakeland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous customer service, front desk, retail, or receptionist experience preferred
Strong verbal communication and interpersonal skills
Ability to stay calm and professional in a fast-paced environment
Basic computer and data entry skills
Strong attention to detail and problem-solving abilities
Ability to work independently and as part of a team

Job Responsibility

Welcome and assist customers in person with professionalism and courtesy
Answer questions about products, services, policies, and procedures
Resolve customer concerns efficiently and escalate complex issues when needed
Process transactions, returns, exchanges, or service requests accurately
Maintain customer records and update information in company systems
Coordinate with internal departments to ensure timely service and issue resolution
Keep the front desk, lobby, or service area organized and presentable
Follow company procedures and service standards during all customer interactions

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

Location

United States , Sparks

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, front desk support, or a similar administrative role
Proven ability to handle high-volume customer interactions in person and over the phone
Experience with payment collection, cash handling, or transaction processing
Strong attention to detail when completing forms, records, and other office documentation
Comfortable managing inbound and outbound calls while maintaining professionalism
Ability to stay calm under pressure and respond effectively to difficult customer situations
Proficiency in general clerical and receptionist duties, including filing, order entry, and basic office support

Job Responsibility

Welcome customers at the front counter and provide attentive assistance with service-related questions and requests
Answer incoming calls, respond to routine inquiries, and place outbound calls when follow-up is needed
Receive and process customer payments accurately while maintaining complete and organized transaction records
Support front office operations by handling clerical work such as filing, data entry, and preparing required documents
Assist customers with vehicle release procedures and explain next steps clearly in time-sensitive situations
Address escalated concerns calmly and courteously, working to resolve issues for upset customers in a respectful manner
Review forms and paperwork carefully to ensure accuracy, completeness, and compliance with office procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are seeking a dedicated and customer-focused professional to join our team as...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a receptionist, front desk, or customer-facing administrative role
Ability to operate a switchboard or multi-line phone system with confidence and accuracy
Strong interpersonal skills with a detail-oriented and service-oriented approach to visitors and staff
Basic data entry and document-handling skills with close attention to accuracy
Capability to manage multiple tasks while staying organized in a busy reception setting
Comfortable working independently and taking ownership of front-desk responsibilities
Clear verbal and written communication skills
Reliable attendance and a dependable work ethic for a Long-term Contract assignment

Job Responsibility

Serve as the primary contact for incoming inquiries from students and parents via phone, email, and in-person interactions
Deliver high-quality customer service by actively listening, resolving concerns, and ensuring a positive experience
Provide clear and accurate information regarding financial aid programs, application processes, and timelines
Assist students and families in navigating FAFSA policies, procedures, and requirements
Maintain up-to-date knowledge of federal, state, and institutional financial aid regulations
Document all interactions and maintain accurate records in internal systems
Collaborate with the Financial Aid team to ensure consistent communication and service delivery
Escalate complex issues as needed while maintaining professionalism and follow-through

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team ...

Location

United States , Hartland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven customer service experience, preferably in a call center or consumer goods environment
Proficiency in order entry and managing inbound and outbound calls
Familiarity with accounts receivable processes, including invoicing and deposits
Ability to handle receptionist duties and maintain front desk professionalism
Experience with social media marketing across platforms such as Facebook, Instagram, and Pinterest
Strong organizational skills for filing and database management
Excellent communication skills to address customer inquiries and complaints effectively
Knowledge of managing aged receivables and generating detailed statements and reports

Job Responsibility

Process order receipts and confirmations for retail, corporate, and wholesale customers
Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports
Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries
Address customer service needs, including complaints, product inquiries, and requests for purchasing information
Manage donation requests and set up new customer profiles in the database
Perform filing and maintain organization for front desk and reception duties
Monitor aged receivables on a weekly basis to ensure timely follow-up
Generate monthly customer statements and prepare salesperson commission reports
Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest
Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team ...

Location

United States , Midland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service or call center roles
Strong skills in data entry and computer usage
Ability to handle inbound and outbound calls with professionalism
Excellent communication skills, both verbal and written
Familiarity with scheduling and order entry processes
Ability to multitask and prioritize tasks effectively
A customer-focused attitude with a commitment to delivering high-quality service

Job Responsibility

Handle cashiering duties with accuracy and attention to detail
Answer and make calls to customers to address inquiries, schedule services, and resolve concerns
Manage customer scheduling efficiently while ensuring clear communication
Perform light data entry tasks to maintain accurate records
Provide comprehensive support to customers to enhance their experience and satisfaction
Utilize computer systems to input and retrieve customer information
Handle inbound and outbound calls effectively to meet customer needs
Maintain a courteous and detail-oriented demeanor during all customer interactions
Collaborate with team members to ensure seamless service delivery
Perform receptionist duties such as greeting visitors and directing calls as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

Robert Half Administrative & Customer Support division is seeking a detailed Cus...

Location

United States , Sparks, Nevada

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in customer service or related roles
Proficiency in handling inbound and outbound calls with professionalism
Strong clerical and organizational skills, including accurate data entry
Ability to collect and process payments efficiently and securely
Excellent communication and interpersonal skills
Experience managing customer concerns and complaints effectively
Demonstrated ability to multitask and prioritize responsibilities
Strong attention to detail, especially in completing paperwork

Job Responsibility

Greet customers and manage interactions
Process and collect payments accurately and efficiently
Handle customer inquiries, including resolving complaints and providing solutions
Answer inbound and outbound calls promptly and professionally
Maintain detailed and accurate records through clerical and receptionist duties
Complete required paperwork with precision and attention to detail
Manage tasks in a calm and organized manner, even when dealing with challenging situations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Receptionist and Customer Service Representative

Job Responsibility

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