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Our client, a leading firm in the financial services sector, is seeking a Receptionist/Administrator to be the welcoming face and voice of their organisation in Stirling City Centre. This role is perfect for someone with exceptional customer service skills and a passion for providing outstanding support in a collaborative office environment.
Job Responsibility:
Open and close the office daily, adhering to all security protocols
Be the first point of contact for clients and team members, providing a warm, courteous welcome at Reception
Keep an accurate log of all visitors entering and exiting the office
Manage hospitality provisions, including refreshments for visiting clients and catering arrangements
Oversee the administration and operation of meeting rooms and calendars
Answer and direct calls promptly and efficiently
Handle incoming and outgoing mail, ensuring timely processing and distribution
Order and manage office supplies, including stationery, taxis, couriers, and confidential waste uplifts
Serve as the first point of contact for office-related queries from team members
Assist various business units with ad hoc administration tasks and data entry
Help set up and manage in-house events as needed
Requirements:
Excellent organisational and multitasking abilities
Strong communication and interpersonal skills
Proficiency in office management software and tools
Ability to work independently and collaboratively within a team
Previous experience in a similar role is preferred
What we offer:
A dynamic and supportive office setting
Agile working policy to promote work-life balance
Pension scheme with 5% contributions from both employee and employer
Private health care benefits
Generous annual leave of 30 days (inclusive of bank holidays)
Life cover at four times your annual salary
A dedicated volunteering day to give back to the community
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