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Receptionist/ Administrator - Public sector client. Join a vital team making a difference in your community. We're looking for an organised and motivated Receptionist/ Administrator to support the work of the Probation Service in Birmingham. In this role, you'll help ensure the smooth running of day-to-day operations, working with sensitive information, supporting staff and people on probation, and maintaining accurate systems and records.
Job Responsibility:
Maintain and update databases and case files
Handle communications via phone, email, and in-person
Provide reception cover and support meetings
Liaise with internal teams and external agencies
Support enforcement and safeguarding processes
Uphold confidentiality, equality, and health & safety standards
Requirements:
Strong admin and IT skills (MS Office)
Great communication and organisation
Ability to handle sensitive information professionally
Calm under pressure and confident dealing with the public
Flexible, with a willingness to support occasional evening shifts
Must pass security and identity checks
Commitment to equality, inclusion, and safeguarding policies