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Join our dynamic healthcare team as a Receptionist & Administrator! We are a leading private women's health practice, dedicated to providing exceptional patient care and personalised healthcare experiences. Your role will be vital in ensuring a smooth and welcoming experience for everyone who visits our clinics.
Job Responsibility:
Warmly greet patients, creating a pleasant atmosphere
Manage reception and waiting areas, ensuring cleanliness and organisation
Assist patients with navigating the clinic and addressing their needs
Handle invoicing and payment collection after appointments
Support the administrative team with general duties, including filing and correspondence.
Requirements:
Previous experience in a reception or front-of-house role, preferably in a medical environment
Proficient in MS Office Suite
experience with practice management software is a plus
Strong customer service skills with a positive and friendly demeanour
Empathy and a caring attitude, as you will be interacting with patients who may be anxious
Discretion and confidentiality when handling sensitive information.
Nice to have:
Experience with practice management software.
What we offer:
Competitive salary dependent on experience
Annual bonus opportunity
25 days of holiday plus bank holiday
Exciting social events and team-building activities.
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