Receptionist/Administrator

• Responding to patient queries and liaising with the wider primary care team
• Managing appointment requests
• Signposting patients to our range of services
• Maintaining patient records and confidentiality
• Emailing, scanning and coding clinical correspondence
• Processing prescriptions requests
• Utilising other information systems to support efficient workflow processes

• Reception or customer care experience
• Excellent communicator both spoken and written
• Basic PC skills such as Word, Excel and email
• Able to work within processes, procedures and maintain confidentiality and data security

Previous experience of working in the NHS

• 27 days annual leave plus bank holidays pro rata
• Access to bespoke learning management system and annual formative clinical assessments
• Opportunities to specialise and develop
• Car benefit scheme – specialising in electric vehicles
• Cycle to work scheme
• Travel season ticket loans
• Discount cards
• Employee wellbeing services including free yoga videos and employee wellbeing app