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Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.
Job Responsibility:
Responding to patient queries and liaising with the wider primary care team
Managing appointment requests, signposting patients to our range of services
Maintaining patient records and confidentiality
Emailing, scanning and coding clinical correspondence
Processing prescriptions requests
Utilising other information systems to support efficient workflow processes
Requirements:
Reception or customer care experience
Excellent communicator both spoken and written
Basic PC skills such as Word, Excel and email
Able to work within processes, procedures and maintain confidently and data security
Nice to have:
Previous experience of working in the NHS
What we offer:
27 days annual leave plus bank holidays pro rata
Access to bespoke learning management system and annual formative clinical assessments
Opportunities for specialisation and development
Car benefit scheme – specialising in electric vehicles
Cycle to work scheme
Travel season ticket loans
Discount cards
Employee wellbeing services including free yoga videos and employee wellbeing app