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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Receptionist & Administrator

United Kingdom, Condover Employment contract 12.27 - 12.82 GBP / Hour · Job Posted May 27, 2026
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Job Description

As a Receptionist & Administrator, you will be part of a highly motivated team at the heart of our operation providing the highest standards of service to guests. This will involve in-person customer service and operational administration. It is expected our Receptionist & Administrator will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands-on environment. This is a seasonal role working 16 hours per week. Your weekly shifts would be: Sunday 8.30am – 5.00pm, Monday 8.30am – 5.00pm.

Job Responsibility

  • Running the reception desk, delivering an exception standard of customer service
  • Preparing guest arrival documents and arranging room keys
  • Collating guest information and passing on to other departments in a timely manner
  • Checking in arriving groups, ensuring they receive all the information they need for their stay
  • Checking out departing groups, ensuring all keys are collected in
  • Dealing with guest questions and issues by phone, email and in person
  • Answering telephone calls and passing on messages to the relevant departments
  • Organising and returning claimed lost property
  • Liaise with other on-site departments and our Brighton Office team
  • Additional administrative tasks based on the current operation at Condover Hall
  • Work efficiently during the season, including our busy peak-season periods
  • Support other departments when required
  • Contribute to creating a welcoming and positive environment for all guests

Requirements

  • Previous experience in an administrative/reception role
  • Excellent attention to detail and pride in maintaining high standards
  • A good working knowledge of Microsoft Office. Competent use of Word, Excel and Outlook is essential
  • Excellent customer service, approachable and friendly
  • Work well under pressure in a fast-paced role
  • Comfortable with organising and prioritising your own workload
  • Happy to work collaboratively with different departments
  • Reliable, responsible, and willing to learn new skills

What we offer

  • Salary up to £12.82 per hour
  • Staff events
  • ‘Friends & Family Activity Days’
  • Employee discounts via Benefit Hub
  • Free DBS check
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