Receptionist Administrator Job at Service Care Solutions (Sevenoaks)

Receptionist Administrator

Service Care Solutions

Location:
United Kingdom , Sevenoaks

Category:
Office Administration

Contract Type:
Not provided

Salary:

12585.34 - 13304.50 GBP / Year

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Job Description:

We are seeking a professional, organised, and detail-oriented Receptionist Administrator to join our Facilities team. You will act as the first point of contact for residents, visitors, contractors, and staff, while providing high-quality administrative support to ensure the smooth day-to-day operation of the service. This role is offered as a job share, with two Receptionist Administrators jointly covering the service. One post covers mornings and the other afternoons.

Job Responsibility:

Deliver a professional and welcoming reception service, ensuring all enquiries are signposted to the appropriate department
Manage visitor sign-in procedures, issue passes, and maintain accurate records
Handle incoming and outgoing post and deliveries, including ordering stationery and cleaning supplies
Provide general administrative support, including data entry, filing, and photocopying
Manage and respond to enquiries received via email and the ticketing system in a timely and professional manner
Communicate effectively with teams across the organisation using systems such as Microsoft Teams and Outlook
Create, organise, and maintain accurate records and documentation in line with data protection legislation and internal policies
Support Health & Safety compliance, including inductions, new starter processes, and training records
Collect and collate data across the business to support monthly Health & Safety performance reporting for the Executive Team
Assist with the management, issuing, and logging of garage keys to residents
Provide support during emergency situations, such as fire evacuations
Role model West Kent’s values at all times
Undertake any other reasonable duties appropriate to the role

Requirements:

Excellent written and verbal communication and interpersonal skills
Strong organisational skills with a high level of attention to detail
Ability to manage multiple tasks, prioritise effectively, and work to deadlines
Good IT literacy, including Microsoft Word, Outlook, and Excel
Previous experience in a reception or front-of-house role
Strong customer service ethos
Ability to work both independently and as part of a team
A friendly, proactive, and “can-do” attitude

Nice to have:

Understanding of Health & Safety at Work
Experience or knowledge of housing association or public sector environments

Additional Information:

Job Posted:
January 25, 2026

Expiration:
February 23, 2026

Employment Type:

Parttime

Work Type:

On-site work

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