Receptionist / Administrative Support Officer

• Welcoming visitors and managing reception duties in a professional manner
• Booking in visitors, issuing passes, and notifying staff of arrivals
• Responding to telephone, email, and face-to-face enquiries
• Supporting the day-to-day administration of the office
• Managing incoming and outgoing post, deliveries, and office supplies
• Maintaining accurate records and updating internal databases
• Processing travel warrants and supporting petty cash procedures
• Booking meeting rooms and assisting with office coordination tasks
• Supporting health and safety procedures, including fire and security checks
• Handling confidential and sensitive information in accordance with data protection requirements
• Identifying and escalating safeguarding, security, or risk concerns where appropriate

• Previous administration and/or customer service experience
• Strong communication and interpersonal skills
• Good IT skills, including Microsoft Word, Excel, Outlook, and Teams
• Excellent organisational skills and attention to detail
• Ability to manage competing priorities and work effectively under pressure
• Professional, resilient, and able to deal with challenging situations appropriately

Experience working within a public sector, criminal justice, or customer-facing environment would be advantageous

weekly pay