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Our client is in need of a detail-oriented Receptionist/Administrative Assistant to join a prestigious members club located in San Antonio, Texas. This position requires a dedicated individual who can provide exceptional service to members and guests while maintaining the club's high standards. The role is part time and involves working only on Saturday and Sunday, adhering to a business dress code and ensuring a welcoming and organized environment.
Job Responsibility:
Greet members and guests warmly upon arrival, creating a positive first impression
Respond promptly to inquiries about club facilities, services, events, and membership details
Manage reservations for dining and private events, ensuring accuracy and efficiency
Handle incoming calls, directing them to the appropriate department or individual and taking messages when necessary
Address member and guest concerns in a courteous and effective manner, seeking resolutions
Maintain a clean, organized, and presentable reception area at all times
Assist with clerical tasks such as filing, photocopying, faxing, and collating documents
Coordinate the pick-up and delivery of mail and packages, including express services
Collaborate with other staff to ensure seamless service and a positive member experience
Support office operations by receiving, stocking, and distributing supplies
Requirements:
High school diploma or equivalent is required
Previous experience as a receptionist in a club or restaurant setting is preferred
Strong verbal and written communication skills are essential
Ability to work evenings, weekends, and holidays as needed
Maintain an appearance and conduct that aligns with the club's standards
Demonstrate discretion and confidentiality when handling sensitive information
Proficiency in Microsoft Office tools, including Word, Outlook, and Excel
Strong organizational skills with the ability to manage multiple tasks effectively
What we offer:
medical, vision, dental, and life and disability insurance