Receptionist admin assistant

• Welcome employees, visitors, and vendors with a welcoming presence and provide clear guidance for lobby access, check-in procedures, and general site questions
• Manage visitor registration and badge-related support while maintaining accurate records and following established building access and security practices
• Perform routine walkthroughs of shared spaces to identify workplace issues, document observations, and report safety, maintenance, or service concerns as needed
• Create and track service requests, follow up on open items, and escalate unresolved facility or operational matters to the appropriate teams
• Assist with onsite meetings and small events by preparing rooms, coordinating catering logistics, and restoring spaces after use
• Provide basic assistance with conference room technology and escalate audio-visual or connectivity issues when advanced support is required
• Support workplace experience initiatives by offering site information, helping with tours, and responding promptly to guest and employee needs throughout the day
• Remain visible in high-traffic areas, monitor lobby activity, and respond calmly and appropriately during urgent situations or building-related incidents

• At least 2 years of customer service experience in a hospitality, reception, retail, or similar front-facing environment
• Strong verbal and written communication skills with the ability to interact professionally with a wide range of people
• Comfort working onsite and standing for extended periods in busy public-facing areas
• Proficiency with Microsoft Office Suite and Google Workspace, with the ability to learn visitor management and workplace systems quickly
• Ability to stay organized, complete documentation accurately, and manage multiple priorities during active shifts
• Experience supporting workplace operations, front desk services, event coordination, or building-related requests is preferred
• Flexible availability to work Monday through Friday across alternating shift schedules as needed

Experience supporting workplace operations, front desk services, event coordination, or building-related requests is preferred

• medical, vision, dental, and life and disability insurance
• enrollment in company 401(k) plan