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Serve as the first point of contact for the organization, representing the company with professionalism and efficiency. This role supports both front office operations and the accounting team, ensuring smooth daily workflow and allowing staff to focus on client service, sales, and operational priorities.
Job Responsibility:
Manage a multi-line phone system, directing calls to appropriate team members promptly
Provide general clerical support including filing, typing, and document handling
Receive, sort, and distribute incoming mail daily
Monitor and respond to multiple email inboxes
Greet visitors, vendors, and clients
manage sign-in procedures and notify internal contacts
Maintain a clean, organized reception area and conference rooms
Assist with coordination of company meetings, trainings, and team events
Order, receive, and stock office supplies
maintain kitchen/café amenities
Manage daily kitchen upkeep, including loading and running the dishwasher
Coordinate travel arrangements and logistics for staff as needed
Schedule and coordinate training for field technicians and team members
Assist with purchase order creation
Enter order confirmations into internal systems
Research and resolve vendor invoice discrepancies, including missing or incorrect PO information
Maintain accurate customer and vendor account records
Manage tax documentation, including vendor requests and tax-exempt forms
Respond to vendor payment inquiries and review account statements
Create shipping labels and monitor shipping accounts (FedEx, UPS)
Generate subcontracts and assist with compliance documentation
Process credit card transactions as needed
Support ordering of uniforms and additional office supplies
Perform other office and accounting-related duties as assigned
Requirements:
Exposure to general accounting and working in an office environment
Data entry skills
General math skills
High school diploma or equivalent
some college preferred
Strong data entry and basic math skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks and prioritize effectively
Strong verbal communication skills with a professional, friendly demeanor
Self-motivated with the ability to work independently
Team-oriented mindset with a positive attitude
Professional appearance and conduct
Commitment to providing timely, accurate information to support team success
Strong customer service focus for both internal and external stakeholders
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)