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An exciting opportunity is available for a Receptionist to join the People & Culture team, supporting the BMJV joint venture – a joint venture between Bouygues Travaux Publics UK and Murphy delivering the Tunnels and Approaches contract for Lower Thames Crossing. The Lower Thames Crossing (LTC) is one of the UK’s most significant infrastructure projects. LTC is a new road that will connect Kent and Essex through a tunnel beneath the River Thames and will be the greenest road ever built in the UK - creating six times more green space than road. The reliable new route will almost double road capacity over the river east of London to reduce congestion and give millions of people more choice on where they live, work and spend their valuable time. We have a diverse programme team on LTC that reflects the communities we work in and fosters an inclusive culture by actively supporting the programme's Purpose, Principles and Cultural Pillars and growing employee networks. This role offers the chance to be the face of a major infrastructure project, providing a professional and welcoming first impression to all visitors, employees and stakeholders, while ensuring the smooth day-to-day running of the reception and office environment. The successful candidate will play a key role in delivering a high-quality front-of-house service, acting as a central point of contact and supporting the wider team with essential administrative and coordination tasks.
Job Responsibility:
Welcoming visitors in a professional, friendly and courteous manner
Managing visitor sign-in, inductions, visitor passes and access control procedures
Maintaining accurate visitor records and logs
Acting as the first point of contact for office and facilities queries
Managing meeting room bookings, calendars and scheduling
Setting up meeting rooms including AV equipment and hospitality requirements
Liaising with catering providers to support meetings and events
Managing incoming and outgoing post and parcels
Carrying out general administration duties such as filing, scanning and photocopying
Ordering office supplies and maintaining stock levels
Ensuring reception and office areas are kept clean, tidy and presentable at all times
Requirements:
Excellent verbal and written communication skills
Strong customer service focus with a professional and approachable manner
Good knowledge of Microsoft Office, particularly Outlook and Word
Strong organisational skills with the ability to prioritise workload effectively
High attention to detail and accuracy in record keeping
Previous experience in a reception or front-of-house role is desirable