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Reception

Australia, Melbourne · Job Posted December 08, 2025
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Job Description

Love Customer Service but Hate Working Weekends? Been Wanting an Office Job but Don’t Know Where to Start? This could be the role for you! This isn’t your typical reception role! As part of a lively, dynamic team, you’ll collaborate across departments, work on exciting projects and connect with innovative people. Every day brings something new, and you’ll have plenty of opportunities to learn and grow in a fast-paced environment. You’ll also have the chance to get involved in office events and contribute to creating a great atmosphere for everyone! As the face of our business, you’ll be the first person our employees and visitors interact with, whether they're attending a meeting or interview. As part of the workplace experience team, you will support the team’s leaders by ensuring everything runs smoothly. From handling admin tasks to managing maintenance requests and coordinating contractors, you'll be juggling various responsibilities, all while building strong relationships with stakeholders at every level. Your adaptability and confidence will help keep the office running like clockwork! You’ll also manage deliveries, assist with new employee starter packs and handle building passes. No previous reception experience is necessary, we will teach you what you need to know. This role is Monday to Friday, with working hours from 8am to 4pm.

Job Responsibility

  • Provide friendly assistance to internal and external stakeholders arriving at the office
  • Ensure visitors sign in and the reception area is well-presented
  • Manage mail and parcel distribution across the office
  • Assist with new staff onboarding, including preparing welcome packs
  • Log maintenance requests and manage contractors on-site
  • Collaborate with the Workplace Experience team to create a great office atmosphere
  • Ensure reception coverage and manage security passes
  • Assist with ad-hoc administrative tasks, office fit-outs and events
  • Serve as the main point of contact for the security team and ensure smooth handovers

Requirements

  • Minimum of 2 years' experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Strong organisational skills and able to take initiative
  • Attention to detail & ability to manage multiple tasks effectively

Nice to have

  • A year or more in a reception, admin or EA role
  • Sports & Gambling knowledge advantageous
  • Cryptocurrency knowledge would be advantageous
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira

What we offer

  • Two full-time Baristas who will make you coffee, tea and fresh juices
  • Daily catered breakfast
  • Massage Wednesdays - we get professionals to do this!
  • Team budgets for lunches and activities to celebrate achievements
  • Fun office environment with pool tables, table tennis and all your favorite gaming consoles
  • State-of-the-art end-of-trip facilities
  • EAP access for you and your family
  • Learning & Development platform with over 9,000 courses
  • Paid volunteer day
  • Flexible working hours
  • Help yourself drinks fridges and snack shelves

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