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Love Customer Service but Hate Working Weekends? Been Wanting an Office Job but Don’t Know Where to Start? This could be the role for you! This isn’t your typical reception role! As part of a lively, dynamic team, you’ll collaborate across departments, work on exciting projects and connect with innovative people. Every day brings something new, and you’ll have plenty of opportunities to learn and grow in a fast-paced environment. You’ll also have the chance to get involved in office events and contribute to creating a great atmosphere for everyone! As the face of our business, you’ll be the first person our employees and visitors interact with, whether they're attending a meeting or interview. As part of the workplace experience team, you will support the team’s leaders by ensuring everything runs smoothly. From handling admin tasks to managing maintenance requests and coordinating contractors, you'll be juggling various responsibilities, all while building strong relationships with stakeholders at every level. Your adaptability and confidence will help keep the office running like clockwork! You’ll also manage deliveries, assist with new employee starter packs and handle building passes. No previous reception experience is necessary, we will teach you what you need to know. This role is Monday to Friday, with working hours from 8am to 4pm.
Job Responsibility:
Provide friendly assistance to internal and external stakeholders arriving at the office
Ensure visitors sign in and the reception area is well-presented
Manage mail and parcel distribution across the office
Assist with new staff onboarding, including preparing welcome packs
Log maintenance requests and manage contractors on-site
Collaborate with the Workplace Experience team to create a great office atmosphere
Ensure reception coverage and manage security passes
Assist with ad-hoc administrative tasks, office fit-outs and events
Serve as the main point of contact for the security team and ensure smooth handovers
Requirements:
Minimum of 2 years' experience in a customer-facing role
Excellent communication and interpersonal skills
Strong organisational skills and able to take initiative
Attention to detail & ability to manage multiple tasks effectively
Nice to have:
A year or more in a reception, admin or EA role
Sports & Gambling knowledge advantageous
Cryptocurrency knowledge would be advantageous
Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira
What we offer:
Two full-time Baristas who will make you coffee, tea and fresh juices
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Team budgets for lunches and activities to celebrate achievements
Fun office environment with pool tables, table tennis and all your favorite gaming consoles
State-of-the-art end-of-trip facilities
EAP access for you and your family
Learning & Development platform with over 9,000 courses
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