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Reception Team Member

Ireland, Dublin · Job Posted April 19, 2026
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Job Description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Reception Team Member to help shape the Staycity guest journey.

Job Responsibility

  • Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
  • Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
  • Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
  • Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
  • Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
  • Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Requirements

  • Previous experience working in a similar property is helpful but not a 'must have' as full training will be provided
  • Prior experience using Opera is helpful but not a 'must have' as full training will be provided
  • Excellent communication and interpersonal skills are required for this role.

What we offer

  • Paid family leave (>1 year of service)
  • Flexible working patterns
  • Bonus scheme that rewards high performers
  • - based on our core values and tied to individual property goals
  • Discounted rates for overnight stays for you, your family and friends
  • Refer and earn scheme - earn up to £/€550
  • Cycle to work scheme- to support a healthy lifestyle and our planet
  • Education Support to help you foster new skills
  • Volunteer days: 2 paid volunteer days per year
  • Support for you and your family when you need it with our Employee Assistance Program (EAP)
  • An extra day off to celebrate your birthday

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