Reception Team Manager, Office Angels

Reception Team Manager

Office Angels

Location:
United Kingdom, City of London

Category:
-

Contract Type:
Employment contract

Salary:

40000.00 - 45000.00 GBP / Year

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Job Description:

Our client is a forward-thinking financial institution specialising in innovative insurance solutions, dedicated to providing their clients with exceptional service and support, with a strong collaborative and entrepreneurial culture. This role will be based in one of the City of London iconic buildings. As the Reception Team Manager, you will be the first point of contact, as well as managing a small reception team, setting the tone for a 5* experience with the business.

Job Responsibility:

Greet clients and visitors with a warm, approachable, genuine, and friendly demeanour, ensuring they receive a 5* experience, and feel valued and well taken care of at all times
Develop and maintain working relationships across all departments, the senior team as well as external stakeholders and contractors
Oversee the reception and executives meeting areas, ensuring the smooth running of daily operations
Manage appointments and meetings, coordinating with various departments
Manage and coordinate a number of meeting rooms and event spaces, quickly and efficiently
Handle incoming calls, emails, and inquiries, directing them to the appropriate team members with efficiency and professionalism
Manage any escalations from the senior management team and building management
Lead and mentor the reception team, building and developing a collaborative environment and promoting best practises

Requirements:

Proven extensive experience as a receptionist preferably in a corporate or financial setting, in a leadership/management role
Strong verbal and written communication abilities
Exceptional multitasking and organisational skills, with an eye for detail
A naturally positive and personable individual, with the ability to handle challenges with professionalism and respect
Proficiency in MS Office software and systems technology

What we offer:

Competitive benefits package
Healthcare benefits
Gym membership
Generous holiday and parental benefits
Company socials and events

Additional Information:

Job Posted:
May 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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