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Reception Team Manager

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , City of London

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Category:
-

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Contract Type:
Employment contract

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Salary:

40000.00 - 45000.00 GBP / Year

Job Description:

Our client is a forward-thinking financial institution specialising in innovative insurance solutions, dedicated to providing their clients with exceptional service and support, with a strong collaborative and entrepreneurial culture. This role will be based in one of the City of London iconic buildings. As the Reception Team Manager, you will be the first point of contact, as well as managing a small reception team, setting the tone for a 5* experience with the business.

Job Responsibility:

  • Greet clients and visitors with a warm, approachable, genuine, and friendly demeanour, ensuring they receive a 5* experience, and feel valued and well taken care of at all times
  • Develop and maintain working relationships across all departments, the senior team as well as external stakeholders and contractors
  • Oversee the reception and executives meeting areas, ensuring the smooth running of daily operations
  • Manage appointments and meetings, coordinating with various departments
  • Manage and coordinate a number of meeting rooms and event spaces, quickly and efficiently
  • Handle incoming calls, emails, and inquiries, directing them to the appropriate team members with efficiency and professionalism
  • Manage any escalations from the senior management team and building management
  • Lead and mentor the reception team, building and developing a collaborative environment and promoting best practises

Requirements:

  • Proven extensive experience as a receptionist preferably in a corporate or financial setting, in a leadership/management role
  • Strong verbal and written communication abilities
  • Exceptional multitasking and organisational skills, with an eye for detail
  • A naturally positive and personable individual, with the ability to handle challenges with professionalism and respect
  • Proficiency in MS Office software and systems technology
What we offer:
  • Competitive benefits package
  • Healthcare benefits
  • Gym membership
  • Generous holiday and parental benefits
  • Company socials and events

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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