Reception Team Leader Job at Cottons Hotel & Spa (Bristol)

Reception Team Leader

Our client is a forward-thinking and dynamic and financial institution specialis...

Location

United Kingdom , City of London

Salary:

38000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven extensive experience as a receptionist preferably in a corporate or financial setting,in a leadership/management role
Outstanding Communication Skills: Strong verbal and written communication abilities
Organisational Skills: Exceptional multitasking and organisational skills, with an eye for detail
Positive Attitude: A naturally positive and personable individual, with the ability to handle challenges with professionalism and respect
Tech Savvy: Proficiency in MS Office software and systems technology

Job Responsibility

Greet clients and visitors with a warm, approachable, genuine, and friendly demeanour, ensuring they receive a 5* experience, and feel valued and well taken care of at all times
Develop and maintain working relationships across all departments, the senior team as well as external stakeholders and contractors
Oversee the reception and executives meeting areas, ensuring the smooth running of daily operations
Manage appointments and meetings, coordinating with various departments
Manage and coordinate a number of meeting rooms and event spaces, quickly and efficiently
Handle incoming calls, emails, and inquiries, directing them to the appropriate team members with efficiency and professionalism
Manage any escalations from the senior management team and building management
Lead and mentor the reception team, building and developing a collaborative environment and promoting best practises

What we offer

Competitive benefits package, with healthcare benefits, gym membership, generous holiday and parental benefits, company socials and events

Fulltime

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

5+ years’ experience managing Workplace/Facilities operations in a professional services environment
Strong leadership experience across multi-site operations
High-level understanding of statutory and compliance requirements
Proven background managing front-of-house teams and high-volume workplace operations
Excellent communication skills, with resilience and confidence in handling complex situations
Strong budgeting, troubleshooting, and contractor-management experience
Proficiency across Microsoft 365, Teams, and workplace technologies
Hands-on mindset with the ability to thrive in a fast-paced environment
Experience delivering process improvements and operational efficiencies

Job Responsibility

Build strong relationships across the business to understand needs and deliver an exceptional, professional service
Ensure all requests, enquiries, and workspace standards are delivered to high service levels
Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
Oversee visitor management processes, ensuring compliance and exceptional first impressions
Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
Manage and review SLAs, drive continuous improvement, and ensure value for money
Oversee contractor performance, reporting, and relationship management
Supervise external contractors and building management teams as required

Fulltime

Reception Team Leader

We’re seeking a Reception Team Leader to join our dynamic team in a central Lond...

Location

United Kingdom , London

Salary:

34000.00 - 36000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Previous experience leading a team in a reception or front-of-house environment
Strong interpersonal skills with the ability to build rapport quickly
Passionate about delivering excellent service and inspiring your team to do the same
Adaptable, organised, proactive, and process-driven, with a “can-do” attitude
Professional, approachable, and confident in all interactions
Proficient in Microsoft Office and business administration
Able to work independently under pressure while managing time effectively

Job Responsibility

Leading a small team of receptionists and acting as the primary contact for building operations
Delivering outstanding guest experiences and service in line with company standards
Keeping up-to-date with building activities and advising your team accordingly
Managing enquiries professionally across phone, email, and in person
Reporting maintenance issues, hazards, and cleaning requests, ensuring timely resolution
Communicating effectively with management to address ongoing or potential challenges

What we offer

Access exclusive discounts, life assurance, and cash rewards
Contributory pension scheme
Employee Assistance Program, digital GP services, and wellness initiatives
Continuous personal and professional development opportunities
Celebrate excellence through peer-nominated awards
One paid day each year to support a cause you care about

Fulltime

Reception Team Leader

We are recruiting a Reception Team Leader to work for Rapport based in the Liver...

Location

United Kingdom , London

Salary:

38600.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

At least 1 year’s experience as a Team Leader within a corporate, luxury hotels or luxury airline environment
Organised and willing to offer innovative ideas
Proactive and outgoing, willing to build relationships with key stakeholders
A natural ability to nurture the team
Upbeat, professional and an approachable individual with a can-do attitude
Passionate about delivering exceptional service
Committed to continuous personal and professional development

Job Responsibility

Manage and motivate your team – offer guidance, nurture, and support
Ensure the core service hours at covered by the team at all times through effective rota management
Overseeing the daily reception operations and ensuring a welcoming environment
Ensure SOPs are up to date and are being followed
Build relationships with key stakeholders
Work closely with the client to continue improving the guest experience

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards for exceptional contributions
One paid day off annually to support a cause

Fulltime

New

Reception Team Leader

We're seeking a warm and friendly Reception Team Leader to support with the mana...

Location

United Kingdom , Bristol

Salary:

Not provided

Aztec Hotel & Spa

Expiration Date

July 08, 2026

Requirements

Supervisory experience
Experience of working with Opera PMS

Job Responsibility

Supervise, motivate and develop the Reception team
Ensure all team guest interactions are warm, friendly, accurate and efficient
Effectively respond to Guest queries and provide recommendations on Hotel products and services
Undertake and manage administration procedures in line with company procedures
Utilise the PMS system (Opera) to effectively manage all bookings and accurate billing
Work with your team and the wider hotel to provide the best possible service
Act as Duty Manager (Responsible Person) as required and deputise for the Guest Service Manager as required

What we offer

Free parking
Tips paid monthly
Free meal whilst on duty
Health cash plan with access to discounted perks
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Use of our brilliant gym on site and discounted Spa treatments
28 days annual leave (rising to 33 days after 5 years)
Discounted accommodation, food and drink in our beautiful properties across the country

Fulltime

New

Reception Team Leader

We're seeking a warm and friendly Reception Team Leader to support with the mana...

Location

United Kingdom , Bristol

Salary:

Not provided

Bulls Head, Earlswood

Expiration Date

July 08, 2026

Requirements

Previous supervisory experience
Experience of working with Opera PMS
Friendly and personable
Passionate about hospitality
Warm, genuine and professional personality
Great communication skills
Flair for organisation

Job Responsibility

Supervise, motivate and develop the Reception team
Ensure all team guest interactions are warm, friendly, accurate and efficient
Effectively respond to Guest queries and provide recommendations on Hotel products and services
Undertake and manage administration procedures in line with company procedures
Utilise the PMS system (Opera) to effectively manage all bookings and accurate billing
Work with your team and the wider hotel to provide the best possible service
Act as Duty Manager (Responsible Person) as required and deputise for the Guest Service Manager as required

What we offer

Training and support to develop and progress
Stream - ability to access up to 40% of your wages as you earn them each week
Free parking
Tips paid monthly
Free meal whilst on duty
Health cash plan with access to discounted perks
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Use of brilliant gym on site and discounted Spa treatments

Fulltime

Emergency Department Reception Team Leader

We are looking for someone to join our Emergency Department (ED) at Sheffield Ch...

Location

United Kingdom , Sheffield

Salary:

27485.00 - 30162.00 GBP / Year

Sheffield Children's NHS Foundation Trust

Expiration Date

Until further notice

Requirements

NVQ Level 4 or equivalent acquired relevant experience
GCSE or equivalent in English Language and Mathematics
Substantial experience of administration work
Staff supervisory and/or training experience
Dealing with the general public
Of using computers at work
Excellent customer service skills
Excellent keyboard/computer skills including Microsoft Office
Ability to work under pressure
Ability to priorities workload

Job Responsibility

Work as Senior Admin and Clerical Receptionist, while overseeing the wider admin and clerical team
Manage rotas, annual leave, and ensure correct staffing levels across Reception, AAU, and GP in ED
Provide guidance on daily operational issues, ensuring resolution of problems as they arise
Support recruitment, performance management, and training for all admin staff
Ensure all admin responsibilities are delivered and to a high standard of care

What we offer

Generous annual leave and pension schemes
Health and wellbeing programmes
Exclusive discounts

Fulltime

Reception Team Leader

We’re looking for a Team Leader in Aberdeen who’s excited by the chance to make ...

Location

United Kingdom , Aberdeen

Salary:

32500.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Bring a genuine enthusiasm for delivering outstanding service and inspire the team through confident, hands‑on leadership
Ideally offer previous leadership experience within a luxury, five‑star, or premium service environment
Demonstrate a strong track record in motivating, guiding, and developing high‑performing teams
Show exceptional attention to detail and a commitment to maintaining consistently high standards
Communicate with clarity and confidence, approaching challenges with a proactive, solutions‑driven mindset
Stay composed and effective when juggling multiple priorities in a fast‑moving environment

Job Responsibility

Lead, mentor and develop a team of two Colleague Hosts, providing regular coaching, on‑the‑job training and constructive feedback to build confidence and capability
Set the tone for exceptional service, modelling the behaviours, professionalism and standards expected across all colleague interactions
Conduct regular check‑ins and performance conversations, identifying strengths, development needs and opportunities for growth
Create a positive, supportive team culture, encouraging collaboration, accountability and pride in delivering a high‑quality workplace experience
Oversee daily operations, ensuring the reception and colleague‑facing services run smoothly, efficiently and consistently
Identify service improvements, using insight, observation and team feedback to enhance processes and elevate the overall experience
Act as the main point of escalation, resolving issues quickly and confidently while empowering the team to handle challenges independently
Support onboarding and continuous training, ensuring new and existing team members are fully equipped to deliver their best work
Build strong relationships with internal stakeholders, influencing positive change and ensuring service expectations are met or exceeded
Champion brand standards, ensuring the workplace environment reflects the company’s values and delivers a warm, polished welcome every day

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards
One paid day off annually to support a cause you’re passionate about

Fulltime

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