Reception Manager Job at The Ivy Royal Tunbridge Wells (London)

Reception Manager

The Ivy Royal Tunbridge Wells

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Job Responsibility:

Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
Efficiently manage the bookings, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings
To manage, train and lead the reception team
Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials
Ensure when necessary, all payment methods are dealt with in the correct manner

Requirements:

2 years + experience in this position
Solution-driven individual able to work under the pressure of peak service
You love to wow guests with exceptional service
You have excellent English language skills
You are friendly and professional with plenty of charisma and flair

What we offer:

Competitive Industry pay (based on salary & Tronc)
Additionally, all managers receive an element of variable tronc
50% staff discount for you and up to 3 friends when you dine in our restaurants
Celebrate career anniversaries, with a gift voucher to dine in our restaurants
Career Development and Training, including Apprenticeships
Free food and drinks to the same standard that we serve our guests when you are working
Extra holiday allowance for length of service, up to 5 extra days after 5 years
You can take your Birthday as a day off - Guaranteed!
Access to discounts on 100s of retailers, health, entertainment, travel & more

Additional Information:

Job Posted:
December 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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