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Reception Manager role at Gymbox Elephant & Castle. Front and centre of the nightclub-meets-fitness club vibe, inspiring members. The team works early, middle, and late shifts.
Job Responsibility:
Help build, beef up and inspire the Member Experience team
Provide round-the-clock customer service inspiration
Maintain standards and member satisfaction levels
Be all over reception systems and processes
Motivate team to smash retail sales and batter targets
Be an all-star ambassador living and breathing all things Gymbox
Requirements:
Team leadership
Handling pressure
Organisation skills
Keenness to develop
Outstanding communication skills
Punctuality
Proper team ethic
Being up for a challenge
Positive attitude
Ability to commit to working early (5:30 – 14:30), middle (11:00 – 20:00), and late (14:15 – 23:15) shifts
Nice to have:
Popping personality
Natural leadership vibes
Customer-service connoisseur
What we offer:
Monthly and quarterly bonus scheme based on retail spend targets and customer service performance
Chance to climb the ladder in a fast-growing company
Access to education, company-funded skills and in-house training
Discounts and perks
Loyalty holiday scheme
Party invitations
Birthday off
Access to the Cycle to Work scheme after 6 months
Free linked membership for you and a +1 to the best Gyms in London
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