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Individual Restaurants has an exciting opportunity for a Reception Manager to join our team. As a Reception Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our reception area, creating positive first impressions, and contributing to an exceptional world class guest experience.
Job Responsibility:
Ensuring the smooth and efficient functioning of our reception area
Creating positive first impressions
Contributing to an exceptional world class guest experience
Requirements:
Proven experience as a Reception Manager or in a similar role within the hospitality industry
Exceptional leadership, communication, and interpersonal skills
Impeccable presentation and professional demeanor
Ability to handle high-pressure situations with grace and efficiency
What we offer:
100% tips and gratuities direct to our team
50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
Enhanced Maternity and Paternity packages
Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
Fully funded apprenticeship programme
Career pathways and development through our high performers programme
Full in-house training through our Individual Restaurants Academy
Employer contribution pension scheme
Team meals on shift
15% off your grocery bill at Iceland Foods
Discounts and cashback from hundreds of high street and online retailers
WSET courses are available for those who are passionate about wine and it provenance
Refer a friend scheme
Individual Champion programme – acting as an ambassador of your brand and representing your team