Reception - Guest Experience Expert Job at Marriott Bonvoy (Astana)

Manager of Spa, Fitness, & Recreation

The Manager of Spa, Salon, Fitness & Recreation oversees the strategic direction...

Location

United States

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

At least 21 years of age
Must hold a current, valid Florida Massage License
At least 2-3 years in departmental leadership role
At least 3-4 years in Spa and/or a combination of Salon, Fitness & Recreation experience
Working knowledge of fitness facility standards, equipment, class and recreation trends, appointment systems and strategies, and reception desk systems
Ability to lead and mentor a team
Able to communicate in English, in both written and verbal forms
Ability to work varied shifts, including weekends and holidays
Working knowledge of Microsoft Office
Excellent customer service skills

Job Responsibility

Supervise Spa, Salon, Fitness, and Recreation staff, ensuring high-quality experiences for guests across all services and programs
Provide consistent coaching, mentoring, and performance management
Maintain expert-level proficiency in all departmental software systems, revenue tools, and booking platforms
Implement creative and strategic initiatives to maximize revenue while upholding exceptional luxury service standards
Conduct recruiting, training, counseling, and performance evaluations
Foster a culture of excellence, teamwork, and luxury service standards
Ensure proper cleaning, upkeep, and maintenance of all departments
Performs spa services on an as-needed basis
Assists the reception team with booking and coordinating spa/salon/fitness appointments
Actively contributes to retail sales

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Lobby Ambassador

The Lobby Ambassador delivers exceptional client and guest experiences through f...

Location

United States , Seattle

Salary:

50000.00 - 57000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Minimum 2-3 years of customer service or hospitality-related experience
Excellent verbal and written communication skills
Strong interpersonal skills with passion for creating exceptional guest experiences
Proven ability to multi-task and prioritize while maintaining accuracy and service quality
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Flexibility and positive attitude when managing changing priorities
Professional demeanor with confidence and responsiveness in customer service situations
Candidates must be authorized to work in the United States without sponsorship

Job Responsibility

Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations
Engage visitors, employees, and callers in a warm, helpful manner while maintaining visible presence throughout the workplace
Serve as a resident expert on local cuisine, hotels, attractions, and upcoming events to enhance guest experiences
Connect with clients, customers, and support teams to proactively identify needs and deliver creative solutions
Coordinate with internal facilities management teams to facilitate hospitality-focused service delivery across all departments
Act as central point of contact for campus information, wayfinding, and activity coordination
Provide meeting support, reception services, and personal assistance as needed

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Lobby Ambassador

The Lobby Ambassador delivers exceptional client and guest experiences through f...

Location

United States , San Jose

Salary:

47407.00 - 59259.20 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Minimum 2-3 years of customer service or hospitality-related experience
Excellent verbal and written communication skills
Strong interpersonal skills with passion for creating exceptional guest experiences
Proven ability to multi-task and prioritize while maintaining accuracy and service quality
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Flexibility and positive attitude when managing changing priorities
Professional demeanor with confidence and responsiveness in customer service situations
Candidates must be authorized to work in the United States without sponsorship

Job Responsibility

Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations
Engage visitors, employees, and callers in a warm, helpful manner while maintaining visible presence throughout the workplace
Serve as a resident expert on local cuisine, hotels, attractions, and upcoming events to enhance guest experiences
Connect with clients, customers, and support teams to proactively identify needs and deliver creative solutions
Coordinate with internal facilities management teams to facilitate hospitality-focused service delivery across all departments
Act as central point of contact for campus information, wayfinding, and activity coordination
Provide meeting support, reception services, and personal assistance as needed

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Facilities Assistant

The Facilities Assistant/Receptionist is responsible for delivering exceptional ...

Location

Sweden , Stockholm

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Passionate about creating experiences that go beyond the expected
Flexibility and positive attitude in managing shifting daily priorities
Excellent communicator: ability to communicate professionally through spoken and written word
Fluency in English required
Ability to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
Working knowledge in a range of information technology tools and platforms
Ability to perform minimal physical activity such as carrying small packages

Job Responsibility

Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations
Engage visitors, employees, and callers to ensure they feel warmly welcomed and assisted in a timely manner
Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
Visibly engaged and well known in the workplace, regularly walking the site to assist customers and guests with their needs
Effectively pair services to guests’ needs and act as a resident expert with contacts in local cuisine, hotels, and knowledge about special attractions and upcoming events
Build connections and network throughout the hospitality industry
Connect with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Familiar with all services within the facility and work with facilities management to facilitate a hospitality approach across services
Work across teams to proactively communicate and prepare for meetings and events, anticipate and address concerns, and ensure operations without incident
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills

Fulltime

New

Site Lead and Hospitality Controls & Operational Integrity - Global Hospitality Services NAM, Senior Vice President

This is a senior strategic role responsible for driving key governance functions...

Location

United States , North Castle

Salary:

163600.00 - 245400.00 USD / Year

Citi

Expiration Date

May 21, 2026

Requirements

8-10+ years of senior experience in a hotel, hospitality, foodservice, or corporate conference center environment
Proven experience in developing and implementing strategic, functional programs across multiple sites
Extensive experience in a client-facing, high-touch service environment with exposure to executive-level or high-net-worth clientele
Demonstrated understanding of the commercial and financial aspects of service provision, outsourcing, and large-scale contract management
Strong track record of setting and managing large, complex budgets and holding teams accountable for financial performance
Minimum bachelor’s degree is required in either Business Management, Hotel, Hospitality, Foodservice, or other related fields

Job Responsibility

Provide strategic leadership and oversight for all hospitality operations at the Armonk Conference Center, ensuring alignment with global standards and strategic objectives
Oversee all daily operations of the Armonk Conference Center, including client dining, housekeeping, conferencing services, reception, and general hospitality
Manage supplier performance on a day-to-day basis, ensuring adherence to contracts and Service Level Agreements (SLAs)
Own the strategic relationship with smaller NAM Client Centers and Wealth Hub concierge program delivers exceptional value and a seamless, high-end experience for Citi's top clients
Guide the evolution of the program based on client feedback and business needs
Foster a client and colleague centric culture, ensuring personalized and seamless service delivery while ensuring compliance with health, safety, and regulatory standards across NAM amenity service
Monitor and manage budgets, ensuring cost-effective delivery of services without compromising quality
Responsible for effectively monitoring non-employees’ assignments, safeguarding compliance with Citi policies and collaborating with the primary contacts for security vendors and contractors
Ensure that complaints or potential violations of company policy or its Code of Conduct are immediately escalated in accordance with Citi’s policies
Drive the NAM GHS risk and control program, ensuring consistent application of the risk management framework in partnership with site leaders and the NAM Head

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

!

New

Administrative Assistant / Receptionist

We are looking for an outgoing and proactive Office Coordinator to serve as the ...

Location

Canada , Mississauga

Salary:

24.00 - 26.00 USD / Hour

Randstad

Expiration Date

June 25, 2026

Requirements

1–3 years of experience in an office coordination, administrative, or hospitality role (Front Desk, Reception, or Office Assistant)
Exceptional verbal and written communication skills with a professional demeanor for answering switchboards and greeting guests
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
A proactive "owner" mindset with the ability to identify inefficiencies and suggest creative solutions for office improvements
Proven ability to "expect the unexpected" and pivot quickly between tasks in a fast-paced environment
Strong attention to detail and the ability to manage multiple physical inventories (office supplies, snacks, and company swag) simultaneously
A naturally outgoing and personable attitude
someone who genuinely enjoys being the first point of contact for employees and visitors

Job Responsibility

Act as the first point of contact, greeting all visitors and directing them to the appropriate department with a warm, professional welcome
Manage the central switchboard, expertly screening and routing calls while ensuring accurate message delivery
Serve as the primary contact for building management regarding facility inquiries, employee access badges, parking transponders, and building-wide notices
Take full ownership of office and kitchen supplies, maintaining optimal stock levels and managing the internal snack and swag programs
Oversee all incoming and outgoing mail, including the preparation and tracking of domestic and international courier shipments (FedEx)
Ensure all shared office spaces and conference rooms are "guest-ready" at all times
assist with the coordination of office renovations or layout changes
Support HQ-based employee onboarding by preparing workspaces, coordinating security access, and organizing "welcome" logistics
Provide clerical assistance across various teams, including managing catering requests, hotel accommodations, and floral/gift orders
Proactively identify opportunities to streamline office workflows and enhance the daily employee experience

Fulltime

Room Service Manager

Room Service Manager who share a passion for excellence and who infuse enthusias...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 3 year’s experience working in a managerial capacity
experience in hotel operations, preferably Four Seasons or other luxury environment
experience in adult education or a similar experience
solid knowledge of Room Service experience
good business acumen
a strong work ethic
people-management and facilitation skills
strong leadership and interpersonal skills
ability to priorities and adapt to the changing needs of the operation
firm knowledge of the local market

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met
daily activities and planning for outlet operation
Keep up with the latest product trends and create seasonal and new guest room amenity program
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Monitor all amenities so they are delivered on time and are properly maintained
Establish and maintain par stocks of all supplies

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Front Desk Associate

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitalit...

Location

Mexico , Guadalajara

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

Bachelor's in Tourism, hospitality (not required)
+2 years of experience in hospitality / retail, customer service or receptionist
Proficient in English
You’re a people-person—you enjoy meeting new people from all walks of life
Availability to work onsite
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience

Job Responsibility

Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling
Help ensure your building is fully operational and make adjustments when needed
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community team as necessary
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests
Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community bar
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported

Fulltime

Reception - Guest Experience Expert

Marriott Bonvoy

Location:
Kazakhstan , Astana

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Requirements:

Additional Information:

Job Posted:
May 17, 2026

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Our AI answers in your language

Reception - Guest Experience Expert

Marriott Bonvoy

Location:Kazakhstan , Astana

Category:Hospitality and Tourism

Contract Type:Employment contract

Salary:

Requirements:

Additional Information:

Job Posted:May 17, 2026

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Job Posted:
May 17, 2026