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Canteen Logo Canteen · Hospitality and Tourism

Reception & Guest Experience Coordinator

Canada, Mississauga Employment contract 48000.00 CAD / Year · Job Posted May 31, 2026
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Job Description

Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Reception & Guest Experience Coordinator will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in downtown Mississauga, ON.

Job Responsibility

  • Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience
  • Coordinate space reservations and guest registrations from the main reception desk
  • Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience
  • Register and check in clients and visitors as required using internal systems
  • Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events
  • Assist with planning and communicating office meetings and community events as required
  • Support activities for security, fire, health, and safety guidelines as required
  • Conduct opening and closing duties
  • Assist with mail and courier duties as required
  • Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
  • Other duties as assigned

Requirements

  • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels
  • Excellent written and verbal communication skills
  • Strong relationship building skills
  • Strong analytical and adaptability skills
  • Strong technical skills and ability to learn and operate internal and external systems
  • Ability to manage competing priorities and meet frequent deadlines
  • Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) preferred
  • Smart serve certified or willingness to become smart serve certified
  • Resourceful learner with an improvement mindset and strong problem-solving abilities

Nice to have

  • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels
  • Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) preferred
  • Smart serve certified or willingness to become smart serve certified

What we offer

  • Comprehensive health, vision, and dental care coverage
  • Mental Health and Well-Being initiative
  • Employment Assistance Program (24/7 support)
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