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Receptionist / Facilities Coordinator. Location: Sutton - fully office based. Salary: up to £30k. Hours: 8:30am-5:30pm. Start date: ASAP. Are you an organised and friendly professional ready to be the welcoming face of a busy office environment? We are seeking a dynamic Receptionist / Facilities Coordinator to join our team. This role is ideal for someone who thrives in a fast‑paced setting, enjoys multitasking, and is passionate about delivering excellent service.
Job Responsibility:
Handle incoming enquiries via phone, email, and other communication channels
Greet and assist visitors, ensuring a professional and welcoming experience
Manage meeting room bookings and coordinate onsite catering
Support employees with travel arrangements and self‑service guidance
Maintain a clean, organised, and presentable reception and communal areas
Monitor office facilities to ensure compliance with Health and Safety standards
Respond promptly to facilities‑related queries from staff and visitors
Liaise with external vendors for maintenance, repairs, and cleaning services
Manage workstation allocation and hot‑desking arrangements across sites
Plan and deliver internal events, ensuring budgets and timelines are met
Assist with wellbeing and corporate social responsibility initiatives
Support senior stakeholders with external meetings and hospitality arrangements
Provide general administrative and project support to multiple teams
Process expenses for senior management
Assist with HR‑related administrative tasks as required
Act as a First Aider and Fire Warden for the site
Conduct workstation and safety assessments and ensure protocols are followed
Requirements:
Previous experience in reception, office administration, facilities, or front‑of‑house roles within a busy environment
Strong organisational skills with the ability to manage competing priorities
A professional, approachable manner with excellent communication skills
Proficient in Microsoft Office (Outlook, Teams, Word, Excel) and attention to detail
First Aid and Fire Warden qualified, or willing to undertake training
Proactive, solutions‑driven mindset with an interest in process improvement
What we offer:
A permanent, full‑time role with opportunities for professional development
A supportive and collaborative working environment
Involvement in engaging initiatives and events that enhance workplace culture