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Reception / Facilities Assistant

United Kingdom, London 14.44 - 15.55 GBP / Hour · Job Posted June 10, 2025
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Job Description

The West End team at Office Angels are recruiting for a Temporary Reception / Facilities Assistant to join an award-winning medical governing body client, on a temporary to permanent basis. Supporting facilities / Reception services at the large corporate offices in Euston. This is a fantastic opportunity for an entry level candidate to get their foot in the door of a highly respected, established charity organisation! The candidate must be available to start immediately and fully commit ongoing.

Job Responsibility

  • Answering calls and forwarding to the correct contact
  • Effectively resolving queries and escalating any issues
  • Meeting and greeting visitors in a professional manner
  • Booking and scheduling meeting rooms
  • Supporting the facilities help desk, responding to tickets
  • Maintaining security systems
  • Assisting with organising catering
  • Organising meetings, providing support with video and audio equipment
  • Providing access badges and maintaining records of visitors
  • Managing rotas when required
  • Maintaining records of all equipment, updating risk assessments
  • Completing health and safety checks when necessary
  • Assisting with ad- hoc duties when necessary

Requirements

  • Experience of working in a Facilities / help desk environment is essential
  • Experience of working in a customer facing role is essential
  • Excellent customer service skills
  • Experienced in writing reports in a clear and concise manner
  • Good IT skills- Word and Outlook, knowledge of Excel
  • Provide excellent written and verbal communication
  • The ability to build strong working relationships
  • Thrives when working within a team environment
  • ability to effectively multitask
  • Highly organised and enthusiastic nature

Nice to have

A valid DBS Certificate is desired but not essential

What we offer

  • 28 days holiday
  • retailer discounts
  • free eye care vouchers
  • incentives
  • Weekly pay every Friday
  • Easy time-sheet accessibility with mobile support
  • Up to 28 days annual leave
  • Perks at work and discount schemes for all major retailers and over 150 high street stores
  • Access to free eye-care vouchers and discounts towards glasses for VDU purposes
  • Access to well-being platforms

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