Reception & Customer Service Support Job at Brook-St Hiredonline (Manchester)

Customer Services and Business Support, Children’s Social Care

Business Support is a vital role within Agilisys, and this role will ensure the ...

Location

United Kingdom , North Somerset

Salary:

Not provided

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Administration background/experience or an interest in progressing into an administrative role
Sound knowledge of Microsoft Office primarily Outlook, Excel and Word
Excellent keyboard skills
Good communication skills
Good eye for detail
Confidentiality
Flexibility
Positive attitude
Excellent stakeholder management experience

Job Responsibility

Reception Cover (3 days per week at our Portishead Office Mon-Wed)
Minute Taking
Diary Management
Data inputting
Application processing
Handling and resolving queries
Collation and presentation of conference reports
Liaising with customers internally and externally
Finance
Variety of administrative tasks

Fulltime

Reception & Office Services Manager

Are you a passionate and organised individual ready to make a significant impact...

Location

United Kingdom , City of London

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience within a Reception role, ideally within a professional or corporate setting
Catering, Hospitality and Facilities experience will also be considered
A friendly yet assertive demeanour, with a strong commitment to maintaining high standards
Excellent communication skills, both written and spoken
Proficiency in Microsoft Office and a willingness to learn new software
Exceptional time management skills and the ability to prioritise tasks effectively

Job Responsibility

Meet and greet all office visitors, providing a warm welcome
Manage meeting rooms, appointments, and diaries, ensuring seamless logistics for meetings
Oversee the daily operations of the office, maintaining a safe and secure environment
Handle all correspondence, including emails, phone calls, and mail
Manage office supplies and equipment, ensuring everything runs smoothly
organise both physical and digital files for easy accessibility
Maintain budget and expenses for office operations
Act as the primary contact for facility-related issues and oversee third-party services
Assist in event planning and execution
Provide ad-hoc support to various operational teams

What we offer

Competitive Salary: Reflective of your skills and experience
Pension Scheme: Secure your future with our solid pension plan
Income Protection Insurance: Safeguard your income in case of illness or accident
Life Assurance: Providing peace of mind for you and your loved ones
Bonuses: recognise and reward your hard work through peer-nominated bonuses
Sick Pay & Critical Illness Insurance: Support during challenging times
Extended Leave Options: Flexibility for personal needs
Health & Well-being Benefits: Including dental insurance, health cash plans, and gym memberships
Professional Development: Access to formal training, mentorship, and personal development programmes

Fulltime

Customer Service Advisor

First point of contact for customers and colleagues visiting the Bodyshop. Respo...

Location

United Kingdom , Bristol

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to deal professionally with the issues that arise
Excellent communication skills in all areas, including by telephone, email and in face-to-face situations
Computer literate
Ability to understand, implement and review complex processes
Proactive
Ability to organise time and resources
Good time management and prioritisation skills
Handling confidential information

Job Responsibility

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience
Deliver exceptional customer service
Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines
Regularly update the customer with progress on their repair
Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
Process payments and issue invoices
Supporting with handling complaints in line with Company policy
Adhere to all company policies, procedures, and service level agreements
Knowledge and compliance with Health and Safety regulations

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Monthly and Annual Bonus schemes
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Customer Service Advisor

First point of contact for customers and colleagues visiting the Bodyshop. Respo...

Location

United Kingdom , Birmingham

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to deal professionally with the issues that arise
Excellent communication skills in all areas, including by telephone, email and in face-to-face situations
Computer literate
Ability to understand, implement and review complex processes
Proactive
Ability to organise time and resources
Good time management and prioritisation skills
Handling confidential information

Job Responsibility

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience
Deliver exceptional customer service
Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines
Regularly update the customer with progress on their repair
Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
Process payments and issue invoices
Supporting with handling complaints in line with Company policy
Adhere to all company policies, procedures, and service level agreements
Knowledge and compliance with Health and Safety regulations

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Monthly and Annual Bonus schemes
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Customer Service Advisor

First point of contact for customers and colleagues visiting the Bodyshop. Respo...

Location

United Kingdom , Nottingham

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to deal professionally with the issues that arise
Excellent communication skills in all areas, including by telephone, email and in face-to-face situations
Computer literate
Ability to understand, implement and review complex processes
Proactive
Ability to organise time and resources
Good time management and prioritisation skills
Handling confidential information

Job Responsibility

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience
Deliver exceptional customer service
Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines
Regularly update the customer with progress on their repair
Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
Process payments and issue invoices
Supporting with handling complaints in line with Company policy
Adhere to all company policies, procedures, and service level agreements
Knowledge and compliance with Health and Safety regulations

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Monthly and Annual Bonus schemes
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Office Service Ambassador

We are looking for a Office Service Ambassador to join our award-winning Rapport...

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Demonstrate strong customer service and interpersonal skills
Communicate effectively, both in writing and verbally
Work well independently and as part of a team
Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
Exhibit strong organisational and time management skills
Handle multiple tasks efficiently in a fast-paced environment
Maintain a professional appearance and uphold confidentiality

Job Responsibility

Provide client-area support and respond to office requests
Handle printing, scanning, reprographics, and document binding
Monitor and respond to emails
Replenish stationery in copy and meeting rooms
Assist with meeting room setups, including moving furniture
Manage courier bookings, franking, and internal post distribution

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards
One paid day off annually to support a cause

Parttime

City Executive

Join a vibrant, collaborative organisation dedicated to delivering a 5-star expe...

Location

United Kingdom , London

Salary:

28500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A friendly, professional communicator who loves helping people
Strong organisational skills and attention to detail
Ability to multitask and stay calm in a busy environment
Previous experience in reception, customer service, or facilities support is a plus
Familiarity with security systems, CRM software, and standard office applications

Job Responsibility

Greet tenants and visitors warmly, leaving a positive impression every time
Keep reception tidy and organised, managing post and deliveries
Answer calls for the company and virtual tenants, transferring or taking messages
Programme fobs/access cards and ensure reception is always manned
Provide day-to-day assistance to tenants across the portfolio
Respond quickly to office and building queries, coordinating maintenance requests
Host seasonal client events in reception
Complete daily building checks and maintain company standards
Report and action maintenance issues promptly
Prepare show offices and communal areas for viewings

What we offer

20 days + bank holidays, increasing by 1 day per year (up to 25 days), PLUS 3 extra days over Christmas
Access to Perkbox, including private medical cover
Monthly company socials and a genuinely supportive team environment

Fulltime

Temporary Reception Administrator

We are seeking a professional, adaptable, and highly organised Temporary Recepti...

Location

United Kingdom , Falkirk

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or office support role, ideally in a corporate setting
confident communicator with a friendly and professional manner
detail-oriented with strong planning and coordination skills
someone personable, well presented and confident in their work
proficient in Microsoft Office (Outlook, Word, Excel)
able to multitask and remain calm under pressure

Job Responsibility

Greet all visitors and clients with a warm, professional welcome
manage incoming calls and direct them accordingly
handle and sort incoming and outgoing mail and deliveries
maintain a tidy and presentable reception area at all times
prepare meeting rooms, including refreshments and equipment setup
liaise with building management and service providers
monitor and manage the shared inbox, responding or redirecting as needed
schedule meetings and manage room bookings
assist with document formatting, printing, and filing
support internal communications and distribute company updates

What we offer

Access to discount vouchers with many high street brands
eye care vouchers and money towards glasses should you require them for VDU purposes
we can search for permanent work whilst you're in assignments and offer expert interview support and advice
weekly pay
pension scheme option (with employer contributions)
28 days paid annual leave (based on a weekly accrual)
statutory sick pay
access to an assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues

Fulltime

Reception & Customer Service Support

Brook-St Hiredonline

Location:
United Kingdom , Manchester

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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