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Reception & Customer Service Support

United Kingdom, Manchester 13.45 GBP / Hour · Job Posted March 21, 2026
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Job Description

Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support.

Job Responsibility

  • Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts
  • Maintaining a tidy and welcoming reception area with all necessary stationery and materials
  • Answering switchboard calls, screening, filtering, and directing them to the relevant teams
  • Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements
  • Receiving and distributing all post across the site
  • Assisting with various administrative tasks as directed by your line manager

Requirements

  • Approachable, confident, and reliable with strong customer service skills
  • Proficiency in Microsoft Office and Teams
  • Excellent communication skills, with an adaptable approach to engaging with diverse stakeholders
  • Resourceful and proactive, able to take initiative and handle multiple tasks effectively
  • Ability to maintain confidentiality and follow health and safety procedures

What we offer

  • Full on-the-job training and in-house health and safety induction will be provided
  • This role offers a great opportunity to develop your administrative and customer service skills within a supportive environment

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