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We are seeking a professional, personable, and highly organized Reception Coordinator to serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, maintaining front office operations, coordinating facility-related tasks, and ensuring conference rooms and common areas are presentation-ready at all times.
Job Responsibility
Deliver an exceptional visitor experience by warmly greeting guests, escorting visitors as needed, and ensuring all guests feel welcomed and supported
Professionally answer and direct incoming phone calls, taking messages and responding to inquiries in a courteous and efficient manner
Maintain the appearance and functionality of conference rooms, lobby areas, and kitchen spaces, ensuring they remain clean, organized, and ready for meetings
Coordinate office mail, packages, courier services, and deliveries, ensuring timely distribution and tracking as needed
Manage conference room readiness, including room setup, supplies, and meeting support
Develop and maintain a working knowledge of audiovisual (AV) systems in conference rooms and provide basic troubleshooting assistance when needed
Promptly communicate AV or equipment issues to the IT team to ensure minimal disruption to meetings and events
Monitor office supplies and coordinate restocking of common areas
Support administrative and office operations projects as assigned
Maintain a professional, polished, and customer-focused presence at the front desk
Requirements
2+ years of receptionist, front desk, office coordinator, hospitality, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional demeanor with a customer-service mindset
Comfortable supporting executives, employees, clients, and visitors
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams)
Ability to learn and support conference room technology and AV equipment
Reliable, detail-oriented, and able to work independently in a fast-paced environment
Nice to have
Experience in a professional services, legal, finance, or corporate office environment
Familiarity with office facilities coordination and event support
Strong problem-solving skills and ability to respond quickly to changing priorities
What we offer
Medical, vision, dental, and life and disability insurance