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Reception Clerk II

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University of Rochester

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Location:
United States of America , Rochester

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Contract Type:
Not provided

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Salary:

17.00 - 22.10 USD / Hour

Job Description:

Receives visitors, patients and/or staff members and answers telephones. Provides direction and assistance requiring working knowledge of departmental organization and procedures. Performs clerical duties incidental to the receptionist function. Schedule: Mon-Fri 11:30a-8p

Job Responsibility:

  • Receives visitors, patients and/or staff members and answers telephones
  • Provides direction and assistance requiring working knowledge of departmental organization and procedures
  • Performs clerical duties incidental to the receptionist function
  • Receives visitors in a friendly and professional manner
  • Resolves inquiries or issues in a timely and efficient manner
  • Provides assistance or directs to the appropriate office or person
  • Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public
  • Manages visitor sign-in procedures and issues badges as necessary
  • Answers, screens, and forwards incoming phone calls
  • Performs data entry and maintains electronic and physical filing systems
  • Schedules appointments and arranges for meetings
  • Relays information, exercising tact to maintain good relations
  • Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc
  • Maintains a tidy reception area
  • Handles incoming and outgoing mail as needed, including packages and deliveries

Requirements:

  • High School diploma
  • 2 years of related work experience required
  • Or equivalent combination of education and experience

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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