Reception agent Job at Fairmont Grand Del Mar (Mexico City)

Front Office Agent

Our Front Office Agents will be the first point of contact with the Hotel's Gues...

Location

Italy , Venice

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Experience as receptionist in structured hotels with standards’ knowledge
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
Problem solving especially in high-pressure situations
Good proficiency in using hotel management softwares and MS Office
Bachelor's degree in Hospitality Management or foreign languages is highly preferred
Advanced level of English and Italian, and any extra european language
Legal right to work in Italy
Available for shifts during the weekends and holidays and some nights in rotation

Job Responsibility

Administering all Front Office operations such as guests’ registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Managing inbound and outbound e-mails and administrative work
Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures
Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
Collaborating with local law enforcement and emergency services when necessary

What we offer

A competitive package (base salary and yearly bonus)
Medical Insurance, integrating Collective Labor Agreement one and extended to the family
Ticket Restaurant
Annual leave
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Fulltime

Tourist Reception Agent

You will be a privileged actor for our visitors in Versailles. Enthusiastic and ...

Location

France , Versailles

Salary:

2041.67 EUR / Month

GetYourGuide

Expiration Date

Until further notice

Requirements

Customer service skills
Good verbal skills, French and English are required (3rd language is a plus)
Ability to multitask and prioritize
Ability to remain calm in any situation
Ability to work independently and as part of a team

Job Responsibility

Greeting and registering customers either at the shop in Versailles
Informing customers about tours
Providing accurate information about local attractions and services
Handling payments for extra activities and selling other products
Handling admission tickets for the tours
Leading the groups to their guides
Managing online and phone reservations

What we offer

Sunday hours +75%
Public holiday : +100%
Public transportation fees covered up to 50%
Lunch voucher (9 euros per day, covered up to 50%)

Fulltime

Sales coordinator

Disney Signature Experiences champions new business development projects and gro...

Location

United States , Rancho Mirage; Palm Desert

Salary:

26.50 - 29.15 USD / Hour

Disney

Expiration Date

Until further notice

Requirements

Two (2) years of administrative assistant, front desk, or office environment experience in managing a high call volume, demonstrating exceptional phone etiquette and efficiency in handling customer inquiries
Valid California Driver’s License with a clean driving record
Outstanding verbal and written customer service skills
Ability to partner optimally and influence to reach efficient solutions
Gregarious and dynamic personality
Good judgment and experience handling confidential information
Comfortability driving an extended passenger van to escort potential Cotino Residents from Sales Center to Models and lots
Proficiency in Microsoft Office
Availability to work weekends, variable shifts, and holidays
Shown problem-solving and decision-making skills

Job Responsibility

Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate associates
Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received
Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, Model Homes, and conference rooms throughout the day
Greet and escort guests at the sales center or model homes. Assist with registering guests at the reception area and assist with initial Sales Agent and Experience Advisor introductions
Coordinate transportation services while transporting guests from the sales center to home models, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino
Maintain sales model tour log and advise security partners of any issues or concerns
Keep the leadership team and partners informed of operational or guest concerns
Complete opening and closing checklists for Sales Studio and model all homes as well as print & make copies, file documents, stock model homes with sales collateral, etc.
Hand out pre-printed information to visitors
Comfortably communicating to visitors’ general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and Builders while deferring detailed questions to Sales Associates

What we offer

health and savings benefits
educational opportunities
special extras that only Disney can provide
medical, financial, and/or other benefits

Fulltime

New

Reservations Agent

Lighthouse Hotel Management are currently looking for a passionate Reservations ...

Location

United Kingdom , Liverpool

Salary:

27300.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience in either Reception or Reservations in a busy city centre hotel
Preferably one year experience within an IHG branded property
Passionate about providing an exceptional guest experience and living through brand standards

Job Responsibility

Supporting the hotel pricing strategy
Ensuring maximum revenue and market share
Successful conversion of reservation enquiries from individuals and groups into materialised bookings
Helping with day-to-day relationships with local corporate bookers
Utilising sales opportunities to maximise revenue

What we offer

Competitive salary and opportunities for career growth within Lighthouse Hotel management family
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge
Employee / Friend & Family discounts on hotel stays and dining
Vibrant and inclusive work environment with a diverse team
Employee recognition programs to celebrate your achievements

Fulltime

Clinical Concierge Agent

Join Allara as a Clinical Concierge Agent and be the bridge between patients and...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Support Allara’s patients and providers by ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly
Manage faxed requests, medical documentation, and patient forms while ensuring compliance with healthcare regulations
Relay provider updates, care recommendations, and medical actions to patients professionally and compassionately
Provide empathetic, patient-centric support via phone, email, and in-app messaging, ensuring timely and accurate responses
Assist patients with scheduling, telehealth services, and general inquiries about their care plans and Allara’s offerings
Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism
Ensure accuracy in relaying patient information between providers, patients, and internal teams
Stay informed about Allara’s clinical workflows and processes to provide seamless provider support

What we offer

100% remote within the U.S.

Fulltime

Patient Concierge Agent

Join Allara as a Patient Concierge Agent and be the guide for patients navigatin...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses
Act as a liaison between patients and providers, relaying critical information with accuracy
Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings
Communicate billing-related updates from the finance team to patients, ensuring clarity and support
Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism
Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly
Identify patient pain points and share insights to improve the overall experience
Stay informed about Allara’s evolving services to provide accurate and up-to-date support

What we offer

100% remote within the U.S.

New

Guest Service Agent

First impressions are everything! As a Reception Agent, you will take care of th...

Location

Egypt , Cairo

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Service focused personality is essential
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Job Responsibility

Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

What we offer

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Fulltime

Hotel Reservations agent

We are looking for an enthusiastic Reservationist to join our expanding team. Th...

Location

United Kingdom , Carnoustie

Salary:

Not provided

Bespoke Hotels

Expiration Date

February 02, 2026

Requirements

Excellent communication skills
Strong organisational abilities with a keen eye for detail
A team player who can work efficiently in a fast-paced environment and adapt to changing demands
Confident using reservation systems and comfortable handling enquiries both over the phone and via email
Passionate about the travel industry and has previous experience in a similar role

Job Responsibility

Handling guest enquiries by phone and email, providing accurate information and friendly assistance
Understanding the business and keeping up to date with hotel’s sales selling strategy, policy and promotions
Processing reservations efficiently, including new bookings, amendments, and cancellations
Managing room availability and ensuring all details are entered correctly into the reservation system
Liaising with reception, housekeeping, and other departments to ensure smooth guest arrivals and special requests
Supporting guests before their stay with confirmations, payment details, and any pre-arrival needs
Identify opportunities to maximise revenue through up-selling

What we offer

Market leading Rates of Pay
Anniversary Bonus
Flexible Shifts, full and part time to fit around other commitments
28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
Full Training and Supervision Given
Opportunity to gain recognised qualifications to help you progress
Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
Introduce a Friend Scheme worth £600+
Anniversary weekend stay for you or to give as a gift to family or close friends
Access to complimentary Mental Health & Wellbeing services

Fulltime

Reception agent

Fairmont Grand Del Mar

Location:
Mexico , Mexico City

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Reception agent

Front Office Agent

Tourist Reception Agent

Sales coordinator

Reservations Agent

Clinical Concierge Agent

Patient Concierge Agent

Guest Service Agent

Hotel Reservations agent

Reception agent

Fairmont Grand Del Mar

Location:Mexico , Mexico City

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Reception agent

Front Office Agent

Tourist Reception Agent

Sales coordinator

Reservations Agent

Clinical Concierge Agent

Patient Concierge Agent

Guest Service Agent

Hotel Reservations agent

Location:
Mexico , Mexico City

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
January 13, 2026