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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Real Estate Operations Senior Associate

United Kingdom, London Employment contract 51000.00 - 63000.00 GBP / Year · Job Posted May 16, 2026
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Job Description

Pinnacle Investments, part of the Hyde Group, is looking for an Operations Senior Associate to join a dynamic real estate investment team, to support the operational delivery of institutional living-sector portfolios. This is an exciting opportunity to play a key role at the intersection of asset management and property operations, ensuring assets are performing in line with strategy while meeting the expectations of institutional investors.

Job Responsibility

  • Be the key operational link between Pinnacle Investments and managing agents, driving delivery against asset strategies and quickly flagging risks
  • Track portfolio performance, ensuring services meet Hyde standards and investor expectations
  • Own and refine operational data, analysing performance metrics (occupancy, rent, arrears, voids) to generate actionable insight
  • Deliver clear, investor-ready reports and performance summaries to a consistently high standard
  • Support compliance across the portfolio, including H&S and building safety, ensuring audits and actions stay on track
  • Partner with stakeholders to maintain strong regulatory standards across all assets
  • Improve systems, reporting and processes, using technology and automation to boost efficiency and data quality

Requirements

  • Experience in property operations, asset management support or real estate analytics, ideally within the residential or living sector
  • Strong Excel and data analysis skills, with the ability to interpret large datasets and generate insight
  • High attention to detail, with a track record of producing accurate, high-quality outputs
  • Strong communication skills, able to present complex information clearly to a range of stakeholders
  • Well organised and proactive, with the ability to manage multiple priorities and meet deadlines

What we offer

  • Competitive salary aligned with market benchmarking
  • Hybrid working and flexible arrangements
  • Generous pension and benefits package
  • Opportunity to shape a growing investment platform with meaningful social impact
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