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We are seeking a MAC Specialist to support workplace moves, adds, and changes by validating move requirements, performing on-site space checks, and maintaining accurate space and move data in the Integrated Workplace Management System (IWMS). The role partners with Occupancy Planners (restacks), a Move Manager (scheduling/execution), and a Furniture Specialist (furniture standards, CAD/test-fits, floor plan updates) to ensure moves are delivered smoothly with minimal disruption.
Job Responsibility:
Validate move requirements for restacks and smaller moves, ensuring complete scope details and resolving gaps prior to scheduling
Conduct physical walk-throughs to verify room/workstation configurations, counts, and constraints align with move requirements
document discrepancies and drive resolution
Maintain accurate IWMS records for seating assignments, room/space attributes, and move transactions/status
Coordinate move readiness dependencies across internal partners and provide clear status, risks, and constraints to the Move Manager and stakeholders
Support non-self move execution as needed through day-of checks, issue triage, stakeholder updates, and rapid adjustments
Contribute to standard work (templates, checklists, controls) and recommend process/data improvements
Requirements:
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required)
2+ years of experience in workplace services, facilities coordination, move coordination, space management, operations support, or project coordination (or equivalent experience)
Experience working in structured systems and maintaining accurate records (IWMS and/or ticketing systems)
Intermediate Microsoft Excel skills for tracking, reconciliation, and basic reporting (volume, backlog, defects)
Strong attention to detail with proven requirements gathering and documentation skills
Strong communication and stakeholder coordination skills
able to manage multiple priorities
Ability to work on-site as needed for space validations and move support (including occasional schedule flexibility for move events)
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Experience with an IWMS platform and space/seat assignment practices
Familiarity with occupancy planning and/or restack execution
Experience coordinating with Facilities, IT/AV, Security/Badging, and EHS in a corporate environment