Real Estate Facilities & Maintenance Business Senior Analyst Job at Circle K (Charlotte)

Job Description

As a member of the Real Estate Facilities & Maintenance (REFM) team, the Senior Business Analyst owns the strategy, adoption, and continuous improvement of enterprise dashboards, including Polar Pop, Uptime, Environmental, Facilities, and Future initiatives. This role goes beyond enablement, serving as a trusted thought partner to Business Units (BUs) and REFM leadership by proactively surfacing insights, identifying operational risks and opportunities, and ensuring dashboards drive informed decision-making. Acting as a key bridge between REFM and the Data & Analytics (D&A) team, this individual also serves as an internal advocate for Business Units, translating production findings and emerging trends into actionable insights and influencing dashboard enhancements and reporting evolution. The role regularly supports leadership discussions and requires strong judgment, executive-ready storytelling, and the ability to operate independently in a fast-paced, cross-functional environment. The Senior Business Analyst reports to the Manager of Real Estate Strategy & Reporting and plays a visible role in shaping how operational performance and Facilities investments are understood across the organization.

Job Responsibility

Take ownership of built REFM dashboards and reporting spaces, from business need identification through executive-ready insight delivery
Proactively surface trends, risks, and performance gaps emerging from production data
Anticipate leadership questions and prepare structured analysis to support informed decision-making
Identify opportunities to enhance dashboard functionality, data clarity, and operational relevance
Act as a trusted internal advocate for Business Units, ensuring dashboards and insights directly enable operational execution
Assess unforeseen production findings and represent Business Unit perspectives when collaborating with D&A and REFM stakeholders
Collaborate on ideas for dashboard iterations and solutions that prioritize operational necessity
Reinforce metric definitions and standard usage to prevent misinterpretation and drive consistency across teams
Build strong, structured feedback loops that translate field-level needs into actionable enhancements
Lead structured analysis leveraging operational, environmental, facilities, and performance data to drive insight generation
Perform ad hoc category spending analysis and reporting for the North America Facilities team, including both OpEx and CapEx spend
Identify spend trends, anomalies, and optimization opportunities within Facilities investments
Develop and maintain scalable workflows to improve reporting efficiency, accuracy, and repeatability
Own the collection, validation, and consolidation of Key Responsibility Area (KRA) data for REFM leadership reporting
Ensure data accuracy, alignment, and narrative clarity before delivery to Head of Department and V-level leadership
Prepare executive-ready summaries and supporting materials that clearly articulate performance drivers, risks, and tradeoffs
Support time-sensitive ad hoc analyses and executive Q&A
Establish and reinforce consistent dashboard usage standards across Business Units
Identify recurring themes of confusion or inefficiency and implement proactive training or process improvements
Develop documentation, job aids, and scalable enablement resources to support sustainable adoption
Recommend structural improvements that increase dashboard clarity and operational alignment

Requirements

Bachelor’s degree required. Major in business, analytics, finance, real estate, or similar field preferred
5+ years work experience with analytics, real estate strategy, market research, business analytics, or finance
Strong analytical skills with the ability to distill complex datasets into clear narratives and executive-level presentations
Strong storytelling skills, including structuring executive narratives, framing recommendations, and communicating tradeoffs
Proficiency in data analysis tools
experience with Excel, Power BI and Alteryx strongly preferred
Highly organized, able to manage multiple projects, and comfortable re-prioritizing as new requests arise with attention to detail
Comfortable working independently and in cross-functional, fast-moving environments

Nice to have

3+ years working with a national or international retailer
5+ years relevant work experience with analytics, real estate, or finance
Advanced Microsoft Excel proficiency, including knowledge of lookups and pivot tables
Experience with PowerPoint, Power BI, Alteryx, GIS Systems, Smartsheet and Google Earth
Experience working with SharePoint as a user
Knowledge of retail site selection principles and competitive trade area research

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Real Estate Facilities & Maintenance Business Senior Analyst

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