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Real Case Manager

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Randstad

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Location:
Australia , Darwin

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

You will provide vital, culturally safe mentoring to First Nations participants within the Reconnection, Employment and Learning (REAL) Program to support their journey from incarceration back into the community.

Job Responsibility:

  • Deliver strengths-based case management across pre-release, on-release, and post-release stages
  • Develop and maintain Individual Action Plans (IAPs) tailored to each participant's goals
  • Coordinate essential referrals for health, housing, legal, education, and employment services
  • Support participants in understanding and complying with their parole conditions
  • Build trusting relationships with participants, correctional staff, Elders, and families
  • Maintain accurate case notes and contribute to program reporting requirements
  • Participate in community engagement activities and forums to support participant reconnection

Requirements:

  • A Certificate IV or higher in Community Services, Justice, Social Work, or a related field
  • Proven experience in case management or mentoring within justice or community services
  • A deep understanding of First Nations cultures, community dynamics, and systemic barriers
  • Knowledge of the justice system and post-release support frameworks
  • Strong interpersonal skills with the ability to work effectively in correctional settings
  • Proficiency in using digital tools and case management systems
  • Excellent time management skills and the ability to prioritise a diverse caseload
  • Ability to travel to remote ALPA communities via vehicle or light aircraft
  • Physical capacity to meet aviation safety requirements (weight limit of 140kg for light aircraft travel)
  • Clearance to work within correctional facilities and with vulnerable populations
What we offer:
  • Salary packaging
  • 5 weeks of leave
  • 17.5% leave loading
  • The chance to make a meaningful difference in remote First Nations communities

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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