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Reactive Maintenance Assistant Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Gateshead

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Category:
Real Estate

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The purpose of this role is to provide excellent service to our extensive portfolio of dealerships around the UK by following the maintenance process in accordance with our property policy.

Job Responsibility:

  • To lead and assist with the management of the reactive maintenance process
  • Deputise for the maintenance manager in his absence
  • Progressing jobs logged by the dealership colleagues to Vertu SLA
  • Agree costs and appoint contractors to attend to property maintenance issues
  • Liaising with contractors and dealership colleagues to drive a quick resolution
  • Process invoices for completed works
  • Participate in the out of hours ‘on call’ phone rota
  • Work alongside the PPM coordinator, ensure that the asset register is kept current
  • Monitor, mentor and assist with managing the small team

Requirements:

  • To lead and assist with the management of the reactive maintenance process
  • Deputise for the maintenance manager in his absence
  • In-depth knowledge of commercial properties and maintenance is required
  • Progressing jobs logged by the dealership colleagues to Vertu SLA
  • Agree costs and appoint contractors to attend to property maintenance issues
  • Liaising with contractors and dealership colleagues to drive a quick resolution
  • Process invoices for completed works
  • Attention to detail and ability to work accurately in a quick-paced environment
  • Time management skills are essential in this fast-moving role
  • Excellent communication skills are required with the ability to handle challenging situations
  • Ability to problem solve issues and critically analyse quotes whilst maintaining high standards
  • Comfortable holding contractors accountable and holding challenging conversations
  • Working knowledge of Health & Safety at work, with the ability to review RAM’s
  • Maintaining accurate records
  • Participate in the out of hours ‘on call’ phone rota
  • Proficiency with Excel, word and other office-based systems
  • Work alongside the PPM coordinator, ensure that the asset register is kept current
  • Monitor, mentor and assist with managing the small team
  • Be an integral part of the property maintenance team that provides support to other colleagues
  • Deputise for the maintenance manager in his absence (team lead only)
What we offer:
  • 25 days holiday rising with length of service plus bank holidays
  • Access to our online reward platform giving you cash back and discounts for multiple retailers, Vertu Rewards
  • Colleague Purchase Scheme
  • Preferential Service Rates
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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