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Reactive Maintenance Administrator

United Kingdom, Sittingbourne Employment contract 25000.00 - 27000.00 GBP / Year · Job Posted July 11, 2025
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Job Description

Join a Leading Construction Services Company Supporting Big Names in Hospitality. Are you organised, proactive, and ready to take on a fast-paced role in a friendly and energetic team? Our client, a well-established name in the construction industry, is looking for a Reactive Maintenance Administrator to support major restaurant and hotel brands across the UK. This is a fantastic opportunity to grow your skills in customer service, scheduling, and administration while working in a vibrant office environment.

Job Responsibility

  • Responding to incoming calls and emails regarding breakdowns and maintenance issues
  • Scheduling engineers for site visits across the UK
  • Ordering and tracking parts to ensure timely job completion
  • Preparing performance reports for clients (e.g. time-to-site, budget tracking, job costing)
  • Raising quotations and ensuring accurate documentation for each job

Requirements

  • Enjoys building and maintaining client relationships
  • Is confident, organised, and quick to learn new systems
  • Can juggle multiple tasks and projects with ease
  • Has a background in customer service, coordination, or administration (preferred but not essential)

What we offer

  • A fun, social, and supportive team that makes work enjoyable
  • Regular team events including summer and Christmas parties
  • Your birthday off, plus 20 days annual leave (rising to 25 with length of service)
  • Recognition and appreciation for your hard work throughout the year

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