Reactive Helpdesk Scheduler Job at DPL Group ltd (Ipswich)

New

Shift Engineer

The Shift Engineer forms part of the Technical team service provided under the c...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

High level electrical bias technician to maintain all LV systems in the tenant demise
Completed a recognised approved apprenticeship or Higher Education C&G or equivalent (Ideally L3 will be required for individuals undertaking Isolations for Contractors L2 will be reviewed on Merit based on the disciplines they hold)
Relevant electrical qualifications to work on LV systems
Ability to fault find LV / ELV control systems including monitoring and fault diagnostics on power quality
Isolation of Plant and management of System including Controls and pump sets
IT literate as they will be required to work in real time on a tablet
Good understanding of HVAC systems and fundamentals, including the ability to be able to operate the equipment at its full potential
This includes basic controls knowledge with the ability to diagnose and repair any non-gas related issues
Building Services Knowledge
Mechanical/ Electrical / HVAC Knowledge

Job Responsibility

Provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio
Provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements
Responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times
Support with out of contracted hours works and manage contractors and own work load Accordingly in accordance and support from the Engineering Management Team
To be able to install and maintain new plant and equipment when required, ensure that plant faults and defects are swiftly rectified
Ensure that suitable spares are available to carry out both maintenance and reactive works and to establish estimated timescales to carry out remedial works
Mange time on Projects to suite deadlines and complete assigned tasks as stipulated by Technical Services / Project managers
React to breakdown maintenance requests within the required SLA’s
Ability to self-perform maintenance tasks
Provide emergency response OOH on site to manage the site BCP, Escalate urgent issues identified through to the Technical Services Manager

What we offer

Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines

Fulltime

Maintenance Engineer

As a maintenance engineer you will be responsible for undertaking both planned a...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year

paretofm

Expiration Date

Until further notice

Requirements

Qualified to City & Guilds Level III or equivalent in Electrical discipline
Qualified to City & Guilds Level III or equivalent in Mechanical discipline
Completed 18th Edition I.E.E
Good knowledge and clear understanding of Electricity at Work safe working practises and Memorandum of Guidance on the Electricity at Work Regulations 1989

Job Responsibility

Undertaking both planned and reactive maintenance
Maintaining and keeping in good repair the clients mechanical & electrical systems along with all associated component parts
Maintaining a safe and healthy workplace
Complete CAFM system PPM’s and Reactive work orders via the mobile app in agreed timeframes
Logbook record keeping upon the clients electrical, mechanical water systems including health and safety are completed and up to date
Bring to the attention of the Account Manager any issues with completing Statutory Planned Maintenance where Statutory Planned Maintenance cannot be completed
Maintaining and servicing clients TMV’s across their estate
Reactive repairs to plant and equipment failure as and when required, fault finding on the clients mechanical and electrical systems
Bring to the attention of the Account Manager / Site FM of any potential hazards discovered whilst completing maintenance
Effective and courteous liaison with both the client and the end users

Fulltime

Operations Coordinator / Scheduler

Join our dynamic team as an Operations Coordinator/Scheduler! 🚀 You'll be the h...

Location

United Kingdom , Sevenoaks

Salary:

13.50 - 18.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Commercially minded & revenue-focused
Confident in customer interactions
Experience in reactive maintenance or facilities management
Comfortable with tech and automation
Organised, accountable, and resilient

Job Responsibility

Client Engagement: Be the main point of contact for assigned clients. Speak confidently and build relationships!
Job Management: Own the entire process from booking and quoting chargeable works to allocating jobs to engineers and subcontractors.
Operational Excellence: Support delivery, close jobs, and handle invoicing efficiently.
Commercial Focus: Use AI-powered tools to quote and maximise profitability on every job.
Team Collaboration: Work alongside a vibrant team of Account Managers, Helpdesk Administrators, and an Operations Manager.

What we offer

Empowered Environment: We encourage decision-making and learning from experiences. Mistakes are part of growth!
Continuous Training: Access to our Nirvana Learning platform for ongoing development and support.
Tech-Savvy Tools: utilise advanced AI and BigChange CRM for scheduling, job tracking, and more-no more admin headaches!

New

Workplace Operations & Technical Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Deep experience in commercial real estate, skilled trades or technology
relevant experience to a new industry
ability to collaborate closely with cross-functional teams
ability to align facilities strategies with business needs
ability to ensure seamless day-to-day office operations
ability to maintain highest standards of service delivery across technical and soft services
ability to take full ownership of office technical systems (HVAC, electrical, plumbing, fire safety)
ability to conduct daily checks
ability to perform hands-on preventative maintenance tasks
ability to ensure systems run smoothly and efficiently

Job Responsibility

Collaborate closely with India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs
Act as the 'number 2' facilities point of contact after the Workplace Operations & Technical Manager
Ensure seamless day-to-day office operations
Maintain highest standards of service delivery across all technical and soft services
Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems
Conduct daily checks
Perform hands-on preventative maintenance tasks
Ensure all systems run smoothly and efficiently
Maintain a clean, hygienic, and spotless service environment
Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively

Fulltime

New

Facilities Administrator

At Anabas, our vision is simple: we deliver forward-thinking Facilities Manageme...

Location

United Kingdom , London

Salary:

36000.00 GBP / Year

Anabas

Expiration Date

February 28, 2026

Requirements

Experience in a similar administrative or operational FM role
Excellent written and verbal communication skills
Strong Microsoft Office proficiency
Proactive mindset with the ability to challenge assumptions and find solutions
Exceptional organisation and attention to detail
Ability to multitask effectively in a busy environment
Positive team-focused attitude with flexibility to support business needs
Commitment to delivering excellent customer service

Job Responsibility

Ensure health and safety requirements are met across Cleaning, Security, Helpdesk, and Facilities operations
Support the implementation and maintenance of compliance procedures, documentation, and records
Coordinate audits, inspections, and follow-up actions, ensuring all non-conformities are tracked and resolved
Provide operational and administrative support for SLAs and KPIs across all service lines
Oversee CAFM (QFM) data accuracy to ensure reactive and planned tasks are logged, prioritised, assigned, and closed within SLA
Support job scheduling, PPM tracking, and coordination between contractors, service teams, and client representatives
Act as a key administrative contact for all client meetings and communications, preparing packs, taking minutes, and issuing actions
Prepare accurate weekly and monthly reports on service performance, compliance, and operational activity
Produce regular compliance and performance summaries for the Workplace Experience Manager
Prepare monthly financial reports, ensuring timely reconciliation, invoicing, and tracking of BAU and ACW purchases

What we offer

Employee Assistance Programme
Access to the Life Assured wellbeing app
Life insurance
Recognition and Reward Scheme
Cycle to Work Scheme
Recommend a Friend Scheme
Company events and team culture

Fulltime

!

Multi Skilled Technician

This is a static site-based role at Hinkley A station in Somerset. We are lookin...

Location

United Kingdom , Bridgwater

Salary:

Not provided

Mitie Cleaning & Hygiene Services

Expiration Date

Until further notice

Requirements

Experience of building maintenance, handypersons
Good understanding of health and safety requirements within a building environment
Have a proactive approach to maintenance and building management
Confident, driven and pro-active
Able to do the job right and do it right first time, within a pre-determined timescale
Willingness to undertake further training
Ability to provide a schedule of works for identified additional/remedial works
Writing and following risk and method statements as required on a daily basis
Good knowledge of building Statutory Compliance
Must hold a full UK driver's license

Job Responsibility

Weekly & monthly planned maintenance tasks as scheduled (flushing of little used outlets / water temperature recording when required)
First line response to reactive repairs
Minor building fabric repairs
Minor decorating tasks
Minor plumbing repairs
Supporting external landscaping and cleaning as required (by exception)
Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.)
Maintain accurate documentation of all assigned work orders
Comply fully with Health, Safety & Environmental policies
Completion of documentation as required, including RAMS and adhere to all associated permits

What we offer

Virtual GP for you and household members
Financial wellbeing assistance through Salary Finance scheme (access 50% of earned pay before payday
competitive loans)
Flexible lifestyle benefits platform (Choices) to purchase extra holiday, critical illness insurance, dental treatment, technology products
High street discounts via MiDeals platform
Cycle-to-work scheme
Life cover of up to four times your salary
Enhanced pension contributions
Save-as-you-earn scheme
Mitie Matching Share Plan (possibility of free shares)

Fulltime

Regional Maintenance Operative

Join Our Team as an In House General Maintenance Operative! Are you a skilled Ma...

Location

United Kingdom , Covering Birmingham, Oxfordshire and Warwickshire

Salary:

36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full, Clean UK Driving License
Enhanced DBS Check
Minimum 2 years’ experience in a building trade or property maintenance role
Strong communication skills
IT competence

Job Responsibility

Execute planned and reactive building maintenance tasks
Handle general building, joinery, tiling, painting, fencing, paving, external works, drainage, and plumbing
Perform planned preventative building maintenance according to schedules
Manage and carry out maintenance and refurbishment projects for nursery setting properties
Prioritize workload to complete repairs within KPI/SLA timescales
Record work and related expenditure using relevant IT systems
Maintain vehicle records and keep vehicles in a clean, tidy, and secure condition
Adhere to company policies in particular Health and Safety Policy, conduct risk assessments, and communicate effectively with nursery managers/facilities helpdesk
Supporting with additional projects

What we offer

Free childcare for the first month and 52% discount (based on working hours)
31 days of holiday, including national bank holidays, plus a Christmas closure week and your birthday off
Access to The National College full of training and courses
Perkbox discounts, wellbeing tools, and online medical services
Refer a friend or family for exciting bonuses and celebrate milestones with long-service awards
company van

Fulltime

New

Shipper receiver

Are you an experienced Shipper Receiver looking for a long-term opportunity in K...

Location

Canada , Kitchener

Salary:

21.00 - 22.00 CAD / Hour

Randstad

Expiration Date

April 20, 2026

Requirements

1 to 2 years of consistent experience as a Shipper Receiver
Demonstrated experience with counterbalance forklift operation (current license not required, but competency is essential)
Proficiency in basic office software and digital inventory tracking
Ability to commute to the Kitchener facility reliably for a 7:00 AM start
Must be comfortable working in a tighter, high-density warehouse environment
High school diploma or equivalent
A commitment to accuracy and a "quality-first" mindset in manufacturing and logistics

Job Responsibility

Operate a counterbalance forklift safely to load and unload flatbeds and shipping containers
Manage all aspects of the shipping and receiving process, including verifying packing slips and inspecting goods for damage
Act as the primary Inventory Specialist by performing regular cycle counts and updating the digital inventory management system
Organize and maintain the warehouse layout to maximize efficiency in a tight-space environment
Prepare shipping documentation and coordinate with carriers for outgoing freight
Support the manufacturing and logistics team by ensuring parts are delivered to the production floor on time
Maintain a clean and safe work environment in compliance with provincial health and safety standards
Utilize computer software to track shipments, print labels, and manage warehouse data entry

What we offer

Competitive pay rate of $21.00 - $22.00 per hour based on experience
Highly desirable straight day shift: Monday to Thursday (7:00 AM – 5:00 PM)
Early weekend start: Fridays from 7:00 AM to 1:00 PM
Potential for long-term, permanent employment with a stable industry leader
Opportunity to work in a specialized field within manufacturing and logistics
Comprehensive support from Randstad’s expert recruiters throughout your placement
A professional and safety-oriented work culture
Paid Weekly + 4% Vacation Pay Added
We offer a competitive benefits package, available to you on your first day

Fulltime

Reactive Helpdesk Scheduler

DPL Group ltd

Location:
United Kingdom , Ipswich

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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Job Description:

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