Re-engineering Process Senior Lead Job at Citi (New York)

Process Re-engineering Manager

The Process Re-engineering Manager in Markets Operations is accountable for mana...

Location

Japan , Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years experience in Markets Operations
Subject Matter Expertise in Equities and/or Fixed Income Operations is preferred
Advanced level experience in a related role with extensive experience in business, functional and people management
Experience delivering re-engineering in a complex, multi-national banking environment
Knowledge of re-engineering tools, principles and application
Ability to lead and motivate diverse teams in multiple locations, including senior managers
Consistently demonstrates clear and concise written and verbal communication
Thorough project planning and presentation skills
JSDA Class 1 Sales Representative Qualification - Mandatory
JSDA Internal Control Officer Qualification - Preferred

Job Responsibility

Responsible for scoping, directing & managing a portfolio of process improvement/reengineering projects within Markets Operations
Develop and executes influencing strategies to build & increase buy-in and business leadership support
Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits
Accountable for staff's bench strength
provides technical expertise, and overall expert advice
Interface with business, key stakeholders, champions & reengineering leadership
Proactively communicates with senior leadership
Identify potential re-engineering targets based on priorities for the management and global strategy
Engage senior process owners for each project, locally or globally as required
Shape large re-engineering programmes of projects, define business cases and gain stakeholder buy in for projects

Fulltime

FP&A Forecast Execution Process Design and Improvements

Citi is looking for a candidate with well-rounded knowledge and experience in Bu...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7-9 years work experience with significant part of that focused on driving large scale transformation efforts, Process Re-engg programs, Financial Planning and Budgeting leadership experience, preferably with global exposure, in Financial Services / Banks
MBA in Finance from a top tier institution and a Bachelor’s degree in Mathematics, Information Systems, Economics, Computer Science, Engineering, Finance or a related quantitative discipline preferred
Experience interacting with senior management on building consensus for contentious topics
Experience establishing tracking of KPIs for processes and showing ongoing improvement
Experience working in FP&A or related to business and operational planning and budgeting
Strong executive presence and experience running senior level workshops
Expert knowledge and experience in storyboarding and creating compelling presentations along with strong written and verbal communication skills
Past experience in managing and running global financial planning processes with a focus on process efficiency, continuous improvement and process performance analytics
Past experience playing leadership role in driving programs in a matrix environment
Experience in process re-engg programs with strong knowledge of process improvement frameworks (like Lean)

Job Responsibility

Part of a team in Mumbai to drive Citigroup’s forecasting process transformation including global re-engineering initiative, identification and development of controls and governance and execution of Citigroup’s forecasting processes
Overall program management of the multiple high visibility global process transformation efforts including strong governance / tracking of program execution partnering with key stakeholders
Design and co-ordinate forecasting processes i.e. QMMF, CCAR, Outlook, Op Plan for Expenses, Pensions and Ops Risk
Collaborate with multiple FP&A teams, Risk workstreams and Tech teams to define timeline and process
Ensure Calendar and process are effectively communicated to relevant teams
Highlight complex issues in Expense design and execution to management on timely manner and ensured timely resolution
Identify opportunities to simplify and automate process to derive effort reduction and cycle time saves
Role requires interaction with Senior stake holders to provide inputs on current process, suggest simplification/automation ideas, gather feedback and drive initiatives to conclusion
Working closely with Process Design and Execution team to build calendar for all forecasting processes incorporating feedback from stakeholders as well as factor in benefits from automation
Establish re-engineering program focused on structuring target state global forecasting processes and create capability by hiring specialized resources in Mumbai

Fulltime

Wealth Operations Change Manager

The candidate will be part of change management team responsible for implementin...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in the financial or consulting industry, change management, technology, process re-engineering, process automation
strong knowledge and experience working with data, determining the key data points and insights and being able to concisely summarize it for senior management
strong product experience
hands-on experience in using AI tools
strategic thinker and visionary who can roll up sleeves to ensure proper execution
hands on experience in process management, process flow diagramming and governance, specifically within operations and client service
experience in managing technology related projects, familiarity with SDLC, scrum are related artefacts
ability to effectively partner with ops leads, technology partners, senior management and business counterparts
exceptional written & verbal communication skills, very strong presentation, PowerPoint & Excel skills
demonstrated organization skills with the ability to multi task effectively in a high volume environment while maintaining adherence to deadlines and priorities

Job Responsibility

Focus on the end-to-end operational and client service processes to eliminate manual intervention, streamline the process creating efficiency and reducing cycle time
drive process re-engineering, standardization and feasibility analysis along with global product operations and technology teams
understand, analyze and drive transformational decisions based on data
work closely with tech partners on emerging technologies such as AI to increase productivity
develop and implement relevant operating model changes in order to pivot the operations organization towards digitization and enhanced client experience
promote a culture of continuous improvement and cultivating a robust service and control environment

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Head of Cyber Security Operations Process Strategy and Optimization

The Cyber Security Operations (CSO) organization is seeking a highly motivated a...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of professional experience in cybersecurity, technology risk management, or a related field
Extensive experience in Cyber Security Operations is highly preferred
Proven track record of leading large-scale business process re-engineering, process design, and optimization initiatives with measurable results
Demonstrated expertise in developing service maps, process documentation, and workflows using technologies such as Visio, JIRA, and other workflow management tools
Strong knowledge of continuous improvement models (e.g., Six Sigma, Lean) and their practical application in a technology or security environment
Experience in identifying and implementing automation and AI solutions, with a firm understanding of best practices and their impact on operational efficiency
Exceptional ability to identify financial and efficiency opportunities within complex operational processes
Proven leadership skills with the ability to influence and partner with senior stakeholders across a global organization
Excellent communication, presentation, and negotiation skills, with the ability to articulate complex concepts to both technical and non-technical audiences

Job Responsibility

Act as a direct transformation partner to CSO operational teams, driving a strategic agenda focused on operational excellence, efficiency, and scalability
Lead the identification, design, and execution of high-impact opportunities for process re-engineering
Develop, maintain, and govern a comprehensive inventory of all CSO Services, their supporting processes, and their interrelationships
Define, monitor, and report on strategic metrics for both operational performance and risk posture
Serve as the central hub for identifying, vetting, and prioritizing AI and automation candidates
Champion and embed methodologies like Six Sigma to foster a culture of operational excellence
Build and maintain strong relationships with senior leaders and operational teams across CSO
Appropriately assess risk when business decisions are made
Drive compliance with applicable laws, rules, and regulations
Lead business process re-engineering and operational excellence efforts

What we offer

Competitive base salary, annually reviewed
Hybrid working model
Business casual workplace
Additional benefits to support well-being, growth, and work-life balance

Fulltime

Tax Group Manager

The Tax Group Manager is accountable for management of complex/critical/large pr...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive relevant hands on experience with Non-Income Tax Consolidation
Strong acumen in the management of non-income tax reporting requirements applicable to products and services across Citi's lines of business include subject-matter expertise in Value Added, GST, and other Non-US Non-Income Tax
Responsible for the overall management of the tax liabilities, of Citi, both directly and in connection with transactions with clients, including the related compliance, financial reporting, planning and controversy processes
Contributes to the planning, accounting, filing and the reporting of tax liability of the company
Excellent communication skills to drive engagement and close interactions with key stakeholders
Ability to evaluate business processes and procedures and experience with process re-engineering
Process re-design and Automation experience is required
Ability to act as a change agent for organizational and product transformational initiatives
Project Management experience and strong organizational skills are required
Ability to interact with all levels of internal customers and senior management

Job Responsibility

Execute functions from the Non-Income Tax Reporting taxonomy including, but not limited to, VAT/GST reporting and remittance, business tax inquiries, controversy and audit management
Exercises control over resources, policy formulation and planning
Act as a non-income tax reporting lead to direct and execute operational and project initiatives related to the migration of decentralized tax activities into a shared service model
Lead engagement with stakeholders in the businesses and functions to evaluate non-income reporting processes and establish a go-forward model
Assists in determining and compiling information required to satisfy income tax filing and related requirements at all levels of jurisdiction
May participate in managing payments to tax authorities in compliance with specific tax regulations
Directs and controls strategy and execution of the firm's activities within a major Infrastructure area
Recommends goals, policies, and plans for these areas with the most senior executives of the firm
Partners with the revenue areas to improve efficiency, effectiveness, productivity and / or control
Typically a key member of the firm's management team who represents the firm in dealings with clients and external bodies

What we offer

Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well

Fulltime

New

Project Manager

The Project Manager (PM) directs, administers, manages and facilitates an enhanc...

Location

United States , Philadelphia

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Manage PM1, PM2 or PM3 roles on a multi - agency project
Coordinate the communications of multiple Project Managers for their schedules
Direct, administer, manage and facilitate an enhancement, business process re-engineering or development of a high priority, high profile, and commonwealth enterprise – wide information technology project of strategic importance
Accountable for activities with excess delivery cycles of 8 to 12 months
Accountable for project coordination with multiple agencies
Conduct reviews with agencies
Report status and recommendations to senior leadership as needed
Make decisions with in the designated authority as defined in the project Charter to minimize project risk supported by sound analysis and project management best practices
Mentor less experienced project management project staff to build overall understanding of project management when needed
Manage, coordinate, and establish priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the commonwealth

Job Responsibility

Direct, administer, manage and facilitate an enhancement, business process re-engineering or developmental project
The Project Manager is the individual ultimately responsible to the agency and project Sponsor
The Project Manager’s primary responsibility is to drive the entire effort from start to finish
The Project Manager must ensure that the project is completed on schedule, within the defined budget and the final product meets the business, technical, and established quality requirements

Fulltime

Legal Entity & Booking Model Governance Director

This role reports to the Head of Legal Entity and Booking Model Governance and w...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in the financial services industry: Finance, Accounting, Business, or related field
Experience communicating with and presenting to senior managers and executive committee members
Knowledge of Citi’s legal entity structure, business lines and products, particularly in capital markets and wholesale products
Proven experience partnering with multiple stakeholders to drive the design and implementation of new and enhanced processes and controls
Experience communicating with and presenting to global regulators
The individual must be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task with proven ability to distil complex ideas into simple messages
Ability to apply independent judgment to historical practices and complex situations, and have the ability and willingness to effectively challenge the status quo
A self-starter with the ability to independently manage work and drive multiple deliverables concurrently
Experience with process re-engineering or process improvement
Ability to quickly create and deliver concise, informative executive summaries for direct and senior management

Job Responsibility

Ensuring all aspects of legal entity and booking model management are considered and implemented within the team’s governance frameworks, and reacting when the underlying activities change
Lead and participate in processes and initiatives regarding legal entity and booking model governance, legal entity simplification and optimisation, and oversight of the Legal Entity and Booking Model policies and standards
Assess and incorporate changing business, regulatory and market information into processes and applications
Partner with business lines to aggregate, synthesise, and analyse global booking practices to ensure they remain correctly documented and controls
Coordinating the booking practices documentation process for business lines and legal entities and carrying out review and challenge
Monitor effectiveness and appropriateness of business and function controls and continue to drive for improvement
Participation in the governance process for Citi legal entities including production, review, approval and presentation of updates to legal entity executive management
Partnering with stakeholders to monitor effectiveness of booking model principles and continue to drive for improvement
Support Citi’s Recovery and Resolution planning efforts to meet regulatory expectations by strategically partnering with other functions, accountable executives, and the central recovery and resolution team
Supporting the team with data gathering, analytics and insight generation, to create high quality analytics for Booking Model, including booking pattern monitoring process and follow up with business for escalations

What we offer

competitive base salary (which is annually reviewed)
additional benefits that support you (and your family) to be well, live well and save well
business casual workplace with a hybrid working model (up to 2 days working at home per week)

Fulltime

Executive Director, Change Management

DEPT is seeking a transformative executive to build, lead, and scale our America...

Location

United States

Salary:

198000.00 - 236000.00 USD / Year

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

12-15+ years of progressive experience in organizational change management, management consulting, and digital transformation
7+ years of experience in a leadership role at a "Big 4" or equivalent global consulting firm, with a proven track record of building and leading a practice or large team
Active Prosci certification (or equivalent) and demonstrated mastery of the ADKAR model and other formal change management methodologies
Deep strategic understanding of the Adobe Experience Cloud, particularly the business value and operational impact of AEP (RT-CDP, AJO, CJA), Adobe Commerce, and the Content Supply Chain (Workfront, AEM, Firefly)
Proven ability to command a room, build consensus, and communicate with C-level executives with confidence and clarity
Extensive experience in business process mapping, analysis, and re-engineering, specifically related to marketing operations, content workflows, and digital commerce
Direct, hands-on functional experience with key Adobe products (AEM, Workfront, AEP, Adobe Commerce)
Bachelor’s degree required

Job Responsibility

Hands-on Client Transformation Leadership: Act as the lead transformation executive on cornerstone client accounts
Portfolio Oversight: Provide executive oversight and quality assurance for a portfolio of large-scale Adobe transformation programs
Business Process Re-engineering: Lead teams in conducting comprehensive assessments of clients' current-state marketing, content, and commerce operations
Integrated Change Strategy: Architect comprehensive, multi-year change management strategies that go beyond training
Adoption & Value Realization: Define the key metrics (KPIs) and measurement framework to track organizational readiness, adoption, and long-term value realization
Trusted Advisor: Serve as the primary change management advisor and executive sponsor for our most strategic clients
Executive Visioning: Lead executive-level visioning workshops and steering committee meetings
Strategic Storytelling: Leverage exceptional presentation and storytelling skills to communicate complex transformation roadmaps
Sales Partnership: Act as the senior subject matter expert in client pursuits
Intellectual Property: Develop thought leadership white papers and industry perspectives

What we offer

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

Fulltime

Re-engineering Process Senior Lead

Citi

Location:
United States , New York

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 16, 2026

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Expiration:January 16, 2026

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