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As the Supervisor of Revenue Cycle Management, you will play a pivotal role in overseeing and enhancing the financial performance, operational deployment, and evaluation of all revenue cycle activities within your designated RCM service line(s). This role requires a strong leader who can implement systems, policies, and procedures to optimize efficiency and drive revenue recognition results for ATI Physical Therapy.
Job Responsibility:
Serve as the primary liaison for offshore vendor partners, maintaining daily/weekly communication, and holding production and quality meetings
Lead with data-driven decision-making and continuous improvement efforts to ensure the highest level of financial performance
Facilitates the summarization of audit data to identify process improvement opportunities and creating Service Level Agreement (SLA) reporting within their service line(s)
Ensure all revenue cycle activities adhere to legal and regulatory compliance requirements
Responsible for implementing & enforcing all RCM policies and standard operating procedures to improve efficiencies
Participates in RCM monthly leadership meeting(s) and meets regularly with RCM supervisors from other service lines to ensure continuity of the claim process
Drives team engagement by creating an atmosphere of respect through consistent, open, and honest communication
Develops and improves operational training programs including but not limited to onboarding new staff, retraining existing staff, prepping for system upgrades, and escalating staff issues
Requirements:
High School Diploma, GED, or suitable equivalent
5+ years of healthcare revenue cycle experience
3+ years of Offshore revenue cycle vendor experience
1+ years of experience in RCM service line assigned
Strong attention to detail
Ability to prioritize and manage multiple tasks simultaneously
Must have excellent organizational skills and ability to prioritize and coordinate workload with high degree of proficiency and accuracy
Must have excellent analytical and problem-solving skills with excellent computer skills, including Microsoft Office applications