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Rcm process manager

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Randstad

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Location:
India, Ahmedabad

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Category:
Finance

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Contract Type:
Not provided

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Salary:

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Job Description:

As part of our organizational growth, our client is introducing a new management layer to strengthen RCM (Revenue Cycle Management) execution and operational governance. This role is internal-facing and requires strong project management, people leadership, and operational rigor.

Job Responsibility:

  • Lead, mentor, and motivate a large team of 80-150 RCM professionals to consistently achieve and exceed performance targets
  • Groom internal leadership by conducting regular performance reviews, providing constructive feedback, and identifying specific training and development needs
  • Foster a positive and collaborative work environment that encourages continuous professional growth and learning
  • Own and manage all operational aspects of either the front-end or back-end Revenue Cycle Management (RCM) processes
  • Ensure all processes are executed with high accuracy and efficiency, adhering strictly to company policies and industry best practices
  • Monitor and analyze key performance indicators (KPIs), including claims submission rates, denial rates, and collection percentages, to ensure operational goals are met
  • Maintain strict regulatory compliance, ensuring adherence to all relevant healthcare regulations (e.g., HIPAA) and company compliance standards
  • Stay updated on changes in payer regulations, coding standards, and billing requirements to ensure continuous compliance
  • Develop, implement, and maintain clear Standard Operating Procedures (SOPs) for all tasks within the assigned RCM process
  • Proactively identify process bottlenecks and implement corrective actions to improve workflow, enhance productivity, and drive operational efficiency
  • Collaborate effectively with cross-functional departments (e.g., CRM, CoE) to resolve systemic issues and streamline workflows

Requirements:

  • Over 7-12+ years of comprehensive, end-to-end leadership in either front-end processes (Authorization, Eligibility & Benefits Verification), Billing or back-end processes (Accounts Receivable, Denial Management)
  • Team size management experience of minimum 60-100 people
  • Exceptional attention to detail and a strong capability for process optimization
  • Proven ability to perform reliably under high-pressure deadlines while consistently maintaining and elevating service quality standards

Additional Information:

Job Posted:
December 20, 2025

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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