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RCI & CAPA Senior Manager

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GSK

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Location:
United Kingdom; Canada; Poland , Stevenage

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Contract Type:
Employment contract

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Salary:

293250.00 - 488750.00 PLN / Year
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Job Description:

You will lead Root Cause Investigation (RCI) and Corrective and Preventive Action (CAPA) activities across research and development and related functions. You will work closely with quality, safety, clinical and regulatory to resolve complex issues and reduce future risk. We value clear thinkers who listen, influence with empathy, and drive practical, data-led solutions. This role offers visible impact, real career growth and the chance to shape processes that help us unite science, technology and talent to get ahead of disease together.

Job Responsibility:

  • Lead end-to-end root cause investigations for cross-functional and high-risk issues, using structured methods to reach evidence-based conclusions
  • Coach and support colleagues on investigation tools, risk assessment and SMART CAPA design
  • Oversees the CAPA closure and effectiveness implementation
  • Partner with process owners and stakeholders to simplify workflows, reduce recurrence and improve issue management practices
  • Facilitate the management review and oversight by proactively monitoring signals and business performance
  • Assess Issues for criticality and Serious Breaches

Requirements:

  • Degree in a life science, engineering, quality, or related field, or equivalent experience
  • Significant experience in issue investigation, CAPA management, quality or risk roles within pharmaceutical, vaccines, or life sciences settings
  • Demonstrated experience leading root cause analyses and implementing CAPAs in a regulated environment
  • Strong knowledge of quality management systems and applicable regulatory expectations
  • Proven ability to influence across a matrix organisation and lead cross-functional teams
  • Comfortable working in a hybrid model, with an expectation to be on-site regularly

Nice to have:

  • Advanced degree (MSc, PhD or equivalent) in a relevant discipline
  • Formal training or certification in root cause analysis, Six Sigma, Lean or similar methodologies
  • Experience supporting regulatory inspections or preparing for audits
  • Experience of assessing Issues for criticality and Serious Breaches
  • Track record of process improvement and measurable impact through CAPA effectiveness
  • Experience working with digital tools for quality management, analytics or workflow tracking
  • Familiarity with global regulatory frameworks and guidance relevant to clinical and quality activities
What we offer:
  • Competitive base salary
  • Annual bonus based on company performance
  • Flexible working options
  • Learning and career development
  • Access to healthcare & wellbeing programmes
  • Employee recognition programmes
  • Pension plan membership
  • Shares and savings programme
  • Private healthcare (Poland)
  • Additional paid days off (Poland)
  • Life insurance (Poland)
  • Private pension plan (Poland)
  • Fully paid parental leave & care of family member leave (Poland)

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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