This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is a dynamic and diverse local government area in Greater Western Sydney, encompassing key commercial, cultural, and civic precincts. They are currently seeking a Rates Officer to join their team our in Parramatta on a contract assignment until 20th March 2026.
Job Responsibility:
Rates Administration and Customer Service: Provide accurate, timely, and customer-focused processing of all rates and revenue administrative functions for internal and external clients, ensuring compliance with Council procedures and maintaining appropriate supporting documentation
Data Management and Reporting: Input, retrieve, and generate reports from the rates and revenue system for various transactions, including changes of address, notices of sale, S603 certificates, journals, refunds, and postponed rates
Process Financial Adjustments and Payments: Accurately process and reconcile financial transactions such as electronic funds transfers for payments, pensioner rebate verifications, and adjustments to Domestic and Commercial Waste Management charges
Rates Policy Implementation: Review and process actions related to Council policies, specifically including aggregation of lots, rate category changes, and rate exemption requests
Debt Recovery and Revenue Management: Oversee and execute the debt recovery process for outstanding Rates & Charges and review remittance correspondence to ensure payments adhere to established protocol
Information Management and Support: Maintain and update all associated registers and manuals for rates and revenue to ensure data accuracy and completeness, and provide general advice and support to internal clients
Team Contribution and Enquiries: Contribute to the setting of team goals, objectives, and KPIs, and handle all general rates-related enquiries (oral and written) from internal and external customers
Requirements:
Certificate in business related field, or Certificate qualification in bookkeeping
3 years experience in a local government rates and revenue environment
Sound working knowledge and understanding of issues associated with local government rates and revenue
Well Developed customer service skills
Well Developed verbal and written communication skills
Computer literacy including Microsoft suite of products including: MS Word & MS Excel
Understanding of and commitment to EEO & WH&S principles
What we offer:
Access to our benefits platforms offering discounts at a range of huge retailers
3 x pay runs per week ensuring you are always paid within the week
Exclusive access to roles before we go to market
Access to our employee assistance program services, including counselling services