Rates Administration Officer

• Rate & Revenue Maintenance: Perform daily processing of rate levies, charge journals, and transfers while ensuring strict data privacy
• Legislative Compliance: Apply the QLD Local Government Act and Council Revenue Policies to determine accurate rates, charges, and rebates
• Database Integrity: Execute regular integrity reviews and system reporting using Profiler and Reportal to ensure data accuracy
• Valuation & Title Management: Reconcile DNRM valuations and manage complex rating setups for Community Title Schemes and new developments
• Concession Administration: Manage pensioner eligibility verification with Centrelink/DVA and process state-funded concessions and refunds
• Customer Query Resolution: Resolve complex internal and external rating inquiries with timely, accurate, and professional communication
• Process Improvement: Test software upgrades and develop new procedures to enhance business efficiency and team knowledge sharing

• Certificate III in Business Administration or similar or equivalent relevant experience
• Previous experience in local government rating and/or another related finance area would be desirable
• Demonstrated ability to, analyse, resolve and follow problems or tasks
• Proficient computer skills in typing, data entry and preparing simple Word documents, PowerPoint presentations and Excel spreadsheets

Previous experience in local government rating and/or another related finance area would be desirable

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services